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dalton99a

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127. "United apologized for the overbooked situation, but not for its treatment of the passenger."

Reply to flying-skeleton (Reply #124)

Mon Apr 10, 2017, 08:42 PM

Apr 2017

Last edited Mon Apr 10, 2017, 11:40 PM - Edit history (1)

https://www.nytimes.com/2017/04/10/business/united-flight-passenger-dragged.html

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Highlight:

United CEO apologizes after video of O'Hare passenger dragged from flight goes viral [View all] brooklynite Apr 2017 OP

Didn't United just police a girls pants? Renew Deal Apr 2017 #1

yes indeed! and again, united is on firm ground, legally. and yet, the p.r.... unblock Apr 2017 #3

That's not the kind of "firm ground" I'd like to be on. Renew Deal Apr 2017 #18

Trump territory. Hortensis Apr 2017 #65

United Breaks Guitars too! Bernardo de La Paz Apr 2017 #10

Guessing they'll never do a cover of "reunited" by peaches and herb. miyazaki Apr 2017 #138

That was totally different. Flying free under dress rules. 7962 Apr 2017 #63

a lot of people oversimplified "everyone" else's views unblock Apr 2017 #96

Ok, not "everyone". Correct. 7962 Apr 2017 #100

The new euphemism: "re-accomodate" chia Apr 2017 #2

... our team is moving "with a sense of urgency". not any actual urgency, just a sense of it. unblock Apr 2017 #4

OK, now THAT is some funny stuff right there. 7962 Apr 2017 #72

Weasel words, every one of them... nt chia Apr 2017 #89

I wish tRump / Deplorables would re-accomodate Syrian refugees in the USA. Country is rich enough.nt Bernardo de La Paz Apr 2017 #11

The new Desolation Row JustABozoOnThisBus Apr 2017 #19

Very nice! Adding: chia Apr 2017 #30

what's her name? bora13 Apr 2017 #85

You must be thinking of Kellyanne Conway.... chia Apr 2017 #88

awesome bora13 Apr 2017 #83

almost like they had done it for those people's benefit Abu Pepe Apr 2017 #110

Yep... "here, let me help you re-accomodate..." chia Apr 2017 #112

He does look tasered - my ex-cop hubby said he sounded like they tasered him adigal Apr 2017 #121

Yeah. Way weaselily. trof Apr 2017 #117

"Our team is working hard to re accomodate our Jewish citzens to the Warsaw Ghetto Warpy Apr 2017 #128

Lotta blame to go around, here SpankMe Apr 2017 #5

Agreed - He will now be on a Watch or Do Not Fly list,... Jimbo101 Apr 2017 #16

Why was he already on board? cos dem Apr 2017 #23

Well, you see, United can't tell if the plane is overbooked until they seat everyone and then look uppityperson Apr 2017 #26

It wasn't overbooked. pangaia Apr 2017 #130

Yep, tne only way United could have handled it any worse was to shoot the guy in his seat brush Apr 2017 #47

Delta does it. I book flights that are most likely overbooked for that reason 7962 Apr 2017 #67

They offered a cash compensation + hotel I thought? As for his flight they were not asking him cstanleytech Apr 2017 #76

The next flight was 24 hours later. nt lisby Apr 2017 #118

Ouch long layover, they should have upped the cash offer for sure. nt cstanleytech Apr 2017 #125

My husband thinks they tasered him, which is why he was screaming like that adigal Apr 2017 #122

It was a last minute issue if I am reading it correctly and they needed to get some people to cstanleytech Apr 2017 #75

Nope RobinA Apr 2017 #145

Neither your opinion or mine for that matter means diddly the courts however who's cstanleytech Apr 2017 #163

Other than his emotion, what specifically leads you to believe he in fact, not a doctor? LanternWaste Apr 2017 #33

You don't know what happened before the recording starts Beaverhausen Apr 2017 #46

My husband is an ex-cop and says it sounds like they tasered him adigal Apr 2017 #120

"Do as you're told and you won't get hurt?" Warpy Apr 2017 #129

He may have been tasered, which would explain the erratic behavior towards the end. Tatiana Apr 2017 #133

Be careful, abusive and unstable airline employees are one of DU's privileged castes Sen. Walter Sobchak Apr 2017 #6

LOL. Ain't that the truth! PSPS Apr 2017 #9

Cool allegation... LanternWaste Apr 2017 #36

No kidding! What is up with this nonsense? Let's throw shade at the victim. AgadorSparticus Apr 2017 #140

I'm sure it has something to do with "privilege" of some sort or another Sen. Walter Sobchak Apr 2017 #142

The UA staff acted irresponsibly. But being pulled off was the passenger's fault. Honeycombe8 Apr 2017 #7

If the airline puts you on the plane, that is too late for them to bump you. Bernardo de La Paz Apr 2017 #15

One of my friends is an ex-regional pilot Sen. Walter Sobchak Apr 2017 #24

Regional airlines have been more dangerous too. Continental Connection crash sharedvalues Apr 2017 #101

No...that's not too late. There's no law about that. Honeycombe8 Apr 2017 #73

No law that I know of. Just human decency & way to avoid really bad viral press. nt Bernardo de La Paz Apr 2017 #99

No. Overbooking is not a fact. C_U_L8R Apr 2017 #20

Thank you! Overbooking is part of their "business model".... Raster Apr 2017 #59

Absolutely!!!! BadgerMom Apr 2017 #105

Not to mention the lawsuits over this FakeNoose Apr 2017 #141

Why couldn't they leave the people without seats off the flight? Renew Deal Apr 2017 #21

They were United employees needed elsewhere. randome Apr 2017 #31

You're right Renew Deal Apr 2017 #40

It may have been a Catch-22 situation, though. randome Apr 2017 #41

Maybe lakercub Apr 2017 #51

Its a somewhat different situation if its pilots they needed and the pilots are at other airports. cstanleytech Apr 2017 #77

All They Had To Do RobinA Apr 2017 #147

Wait - don't they OWN a whole damn airline? colorado_ufo Apr 2017 #135

I want to know that, too. Maybe nothing else was available? randome Apr 2017 #143

Not possible jberryhill Apr 2017 #52

Not the passengers problem Renew Deal Apr 2017 #53

It is for the passengers on the plane waiting for the crew jberryhill Apr 2017 #54

That's Uniteds problem Renew Deal Apr 2017 #61

Do you think United wanted to do this? I kind of doubt it. cstanleytech Apr 2017 #79

Yes they wanted it Renew Deal Apr 2017 #91

They tried that at first but not enough were interested but they should I will agree with upping the cstanleytech Apr 2017 #94

There is a difference between volunteering and compliance Renew Deal Apr 2017 #108

You can make plans but sometimes even the best plans fall apart and this is probably one of cstanleytech Apr 2017 #113

At this point, robots would be an improvement Renew Deal Apr 2017 #114

"they should have planned for it" jberryhill Apr 2017 #116

+1000 BadgerMom Apr 2017 #107

Where did I say I was okay with dragging anyone off of a flight? jberryhill Apr 2017 #115

Doesnt the contract essentially equate to they will try their best but if shit happens be prepared? cstanleytech Apr 2017 #126

Pretty much, yeah jberryhill Apr 2017 #131

I can understand then why they would bump the economy and coach people first then cstanleytech Apr 2017 #134

That doesn't sound right; if a plane takes off at 4pm, that would mean the pilot must be asleep at 2 muriel_volestrangler Apr 2017 #153

It's about the required rest *before* flying jberryhill Apr 2017 #157

That all makes sense - "flight duty period" is very different from "flight" muriel_volestrangler Apr 2017 #158

No... jberryhill Apr 2017 #159

No, it doesn't say anything remotely like that. And what you propose would make no sense at all muriel_volestrangler Apr 2017 #160

I'm Sympathetic To This RobinA Apr 2017 #146

Sure, but at what point does it become bribery instead of compensation? randome Apr 2017 #152

There is no science to this Sen. Walter Sobchak Apr 2017 #29

It's just part of the deal. Compensation: Honeycombe8 Apr 2017 #71

Overbooking may be a fact, but another fact is the airlines know BEFORE seating passengers if they uppityperson Apr 2017 #32

From your linked article "You arrive at the airport, pass through security and head to your gate" uppityperson Apr 2017 #35

overbooking is an unethical practice and should be prohibited. cab67 Apr 2017 #43

Absolutely! hamsterjill Apr 2017 #58

Hope Gorsuch doesn't end up being the deciding vote on the case, klook Apr 2017 #104

Me, too. hamsterjill Apr 2017 #109

There are a significant number of no-shows and cancellations for most flights GeoWilliam750 Apr 2017 #136

Haven't "no shows" already paid for their ticket? hamsterjill Apr 2017 #150

That's a different issue. Fact is...each airline has its bumping rules. Honeycombe8 Apr 2017 #64

It sounds like the guy was tasered. athena Apr 2017 #137

No it wasn't...stop blaming victims lakercub Apr 2017 #45

+1000 meadowlander Apr 2017 #123

Exactly! Beautifully put! athena Apr 2017 #139

You're right, but its sad that you're right 7962 Apr 2017 #69

They picked on the one Asian guy cagefreesoylentgreen Apr 2017 #8

I wonder - Would he have appologized if there was no video? n/t SpankMe Apr 2017 #12

That's a rhetorical question, right? SunSeeker Apr 2017 #17

Toxic culture starts at the top C_U_L8R Apr 2017 #13

United should have gone straight into Chapter 7 in 2002 Sen. Walter Sobchak Apr 2017 #27

Delta has the highest flight bumping rate. United is second. SunSeeker Apr 2017 #44

There is no excuse for the brutal, incompetent way they "bumped" this man from the plane. SunSeeker Apr 2017 #14

THE ARTICLE SAYS that passengers were offered $800 to voluntarily give up their seat but I wonder if Kashkakat v.2.0 Apr 2017 #22

This was on a Sunday night Sen. Walter Sobchak Apr 2017 #28

It was just a lousy VOUCHER. Ever try to use an airline's voucher? SunSeeker Apr 2017 #38

I think... cab67 Apr 2017 #49

Last time I was bumped in 2002, I was offered a first class ticket and hotel stay for my troubles. haele Apr 2017 #56

They used to not overbook at all. In the early 90s I was able to stretch out across 3 seats. SunSeeker Apr 2017 #68

A Friend And I RobinA Apr 2017 #148

was it $800 each? cab67 Apr 2017 #48

Flight credit is supposed to be usable as cash. What airline were you dealing with 7962 Apr 2017 #70

THAT is no apology. k&r uppityperson Apr 2017 #25

"re-accommodate"? The passengers weren't accommodated the FIRST time More_Cowbell Apr 2017 #34

Orwellian doublespeak Va Lefty Apr 2017 #39

These days Airlines constantly overbook.Cover /w increase in layover hours, less direct flights and Sunlei Apr 2017 #37

We allow people like Donald Trump to rise to the top of the food chain Eliot Rosewater Apr 2017 #42

This isn't capitalism. This is fascism. SunSeeker Apr 2017 #50

Well it is capitalism though, at least the only form we know or have experienced. Eliot Rosewater Apr 2017 #95

Overbooking should be a positive PR tool. Not the opposite. FigTree Apr 2017 #55

High speed mag lev trains between busy Sculpin Beauregard Apr 2017 #57

You are kidding - right exboyfil Apr 2017 #66

If only!! nt 7962 Apr 2017 #74

Trump will get right on it IronLionZion Apr 2017 #82

Some apology. No mention of "sorry for beating you bloody?" mainer Apr 2017 #60

PR nightmare Freethinker65 Apr 2017 #62

Re-accommodate ?? C_U_L8R Apr 2017 #78

They spend millions on PR. liberalmuse Apr 2017 #80

totally agree spooky3 Apr 2017 #103

Why was he seated on the plane? Why issue him a boarding pass? IronLionZion Apr 2017 #81

because the flight was NOT overbooked... OKNancy Apr 2017 #87

Which should have happened before he even got the boarding pass IronLionZion Apr 2017 #90

exactly OKNancy Apr 2017 #98

What I would like to know is---- pangaia Apr 2017 #84

United is horrible MosheFeingold Apr 2017 #86

So...to 're-accommodate these customers' means draging them from their assigned seats pecosbob Apr 2017 #92

who was the United employee? bora13 Apr 2017 #93

Breaking news: "United Airlines is changing its name to Divisive Airlines." WinkyDink Apr 2017 #97

Good one! OrwellwasRight Apr 2017 #161

How much will this incident cost United in bad publicity, etc., vs. spooky3 Apr 2017 #102

If my sister didn't live 3,000 miles away, I'd avoid flying at all costs. And back when our Mom.... Hekate Apr 2017 #106

"re-accommodate" and the "sense" of urgency. Solly Mack Apr 2017 #111

Did he end his statement with sarisataka Apr 2017 #119

CEO's statement isn't an apology - It's a poor explanation flying-skeleton Apr 2017 #124

"United apologized for the overbooked situation, but not for its treatment of the passenger." dalton99a Apr 2017 #127

I wonder who the "lucky" employee that ended up christx30 Apr 2017 #132

"Like Flying in a Cattle Car with Wings" TM. nt Mc Mike Apr 2017 #144

"Upsetting event to all of us here at United" - not good enough, asshole hatrack Apr 2017 #149

" .. the airline is trying to reach the passenger to "further address and resolve this situation." Botany Apr 2017 #151

What seems to have been overlooked in this whole mess is that United values its employees more than WoonTars Apr 2017 #154

"Final Solution" - nt KingCharlemagne Apr 2017 #155

United sold a seat that did not exist - FRAUD bagelsforbreakfast Apr 2017 #156

WTF didn't they ask for volunteers BEFORE everybody was onboard?!? Storm Trooper tactics. catbyte Apr 2017 #162