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bet this isn't good. I hope I'm wrong. Would some of you very knowledgeable DUers comment on this? How are they going to mess me up?
Here's a summary of the updates:
• Introduction Revision: We have added email as a separate service because we now offer customers without our high speed Internet service the ability to have an att.net email.
• Changes to this Agreement: We have changed the acceptance provision so that you are now deemed to have accepted the changes to the agreement after the 30 day notice has passed, rather than immediately after receipt.
• AT&T High Speed Internet Service: We have moved the speed tiers to a link within the agreement, www.att.com/speedtiers for easy reference.
• Service Availability: We have added language to clarify that service is not available in all areas, and may not be available at certain speeds (or at all) at some locations.
• Service/Site Changes: We have added language stating that AT&T may need to modify or discontinue your service, either temporarily or permanently.
• Conversion from DSL to U-verse High Speed Internet: We have added language to this agreement that will allow us to convert customers from our DSL network to the AT&T U-verse High Speed network, where available.
• Usage: We've added a link at www.att.com/internet-usage where customers can go to get information about AT&T's data usage policy and managing their data usage.
• Dial-up Access Options and Toll Charges: We have added language to clarify specific charges that may be incurred. Such charges are your responsibility to pay.
• Collection Agency Fees: We have added language that you are responsible for paying collection agency fees AT&T incurs when recovering any money owed to us.
• Email and Termination or Cancellation of Service: We have added language explaining that you will keep your email address if you choose to terminate service.
• Abusive Treatment: We have added language that allows AT&T to terminate the service of customers who repeatedly harass or abuse our employees.
• Equipment & Software: We have added language to address U-verse equipment that is not owned by the customer, and needs to be returned after termination of service.
• Restrictions on Use & Network Management: We have added language to make clear that the AT&T Acceptable Use Policy is incorporated into the terms of service. Also, to protect our network from harm and to help us ensure a high quality Internet experience for all of our customers, we have added language about reasonable network management practices that AT&T may adopt. We will provide you with advance notice and details if we implement new network management practices that directly impact your service.
• Content: We have added language about mobile data charges for forwarding content from the att.net web site to a mobile device.
We encourage you to review the revised terms and acceptable use policy. Please visit:
• www.att.com/tos2011 • www.corp.att.com/aup
Please note, that by continuing to use the Service, you are agreeing to the terms and conditions set forth in the Terms of Service document.
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