Seriously... in San francisco. For Current TV!!!
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Department
Online
Position
Online Community Manager
Location
San Francisco
Description
The Online Community Manager will report to the Director of Current TV's Online Community and assist in all functions related to community messaging, retention and moderation with some email and screening support.
Responsibilities
1) Community messaging - Develop messaging to the Current TV community in the form of web site text, blog entries and a weekly newsletter - 30%
Posting on the Current blog, messaging policy changes and company announcements as well as general community building posts
Updating site FAQs, editing site text and email text
Writing and sending the weekly newsletter
2) Community retention strategy - 30%
Working with the director to develop and implement strategies designed to retain website users, resulting in more time spent on the site and higher number of registrations
3) Community Moderation - 20%
Responding to abuse flags
Participating on message boards, keeping conversations going, answering questions
4) Screening - Goal is to do preliminary community standards and format screening for all content
uploaded to Current TV - 10%
Watching video uploads to ensure they are in our format and follow our community standards
Accepting or rejecting video for the Current TV website
5) Email support - 10%
Answer all questions/refer community members to appropriate answers in our FAQ
Forward all relevant email to appropriate people within the company
Compile and forward all feedback email for senior executives
Work with counterpart at VideoEgg to respond to technical support issues related to uploading
Work with our web team to respond to support issues related to the Website
Skills
Strong written and verbal communication skills
Computer skills including word processing, data entry
Must be passionate about the web, our demographic and building community
2-3 years previous work experience, ideally in a media company
Bachelor's degree
PREFERRED
Experience as an online community moderator
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Link:
http://www.current.tv/jobs/jobDetails.htm?id=15655203Other job opportunities at Current TV:
http://www.current.tv/jobs:hi: