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And, back then, they signed on the line agreeing to the higher rate.
See, the issue with ARMs, is that they were never meant to be real mortgages. The hook is...to get people salivating at the very low payments for the first 5 years. They attracted people that could not afford to make the fixed payments for 15 or 30 years in the first place, or, it convinced them to buy the 6 bedroom mcmansion that they couldn't afford, instead of the 3 bedroom single family home that they could afford in the first place, because of the low payments.
The middle-men, which are the loans brokers are like car salesmen. Commission driven sales folks that really don't care. They just want to say or do anything to get you approved and a nice fat check for themselves cut.
And while they dazzle someone with the sales line...they concurrently say that "oh you can just refi it before it adjusts...no problem...sign here." Then when it comes time to adjust, the banks crunch the numbers and tells them..."No. You couldn't afford a 30 year fixed rate 5 years ago, and you can't afford it now...denied."
The problem is, that ARMs where never meant to be traditional mortgages. The people who traditionally took out ARMs, were speculators with plenty of capital backing them, that could buy a place, fix them up, and sell them at a profit quickly, BUT, also be able to make payments after it adjusted, if the market was down, or, if they they could not sell it for a profit, they could sit on it and make the payments while the market went back up, and then make a profit. They were always considered high risk loans, for both the banks, and the people that took them out. They were never meant to take the place of homeowner style fixed mortgages, but a group of predatory assholes figured out that they could make a bunch of money short term for themselves by doing it, and it became a real rage for a while.
Then they bundled the riskiest ones up into mortgage backed securities, and sold them to different countries...and it just snowballed from there.
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