TSA Martinet Claims Her Unpublished Rules Trump Real Ones

[n2doc]

TSA, can you at least train your agents to do their jobs properly? We'd appreciate it even more if you'd discipline (read: fire) those who go all stupidly power-mad and think they have to "win" every encounter, even when it means making up new rules on the spot. Here's a story of a soldier who lost a day of leave because one of your agents caused so much trouble. In the end, the soldier says he's happy with the outcome—"Using standard Consumerist customer service doctrine (polite, patient, proper channels and then EECB), I won"—but we're still floored by how difficult you made his trip home. Oh, and NWA, you were no help either.

read the rest at the link:

http://consumerist.com/5039530/tsa-martinet-claims-her-unpublished-rules-trump-real-ones

[Tandalayo_Scheisskopf]

1. Just another example of...

Pogue, Community College justice graduates with too much power for their little minds to administer.

[pscot]

2. Jeez, I had no idea

I haven't flown in years. We're living in a damned police state.

[Sherman A1]

3. Another reason not to fly

They just keep comin'

[MrScorpio]

4. I haven't flown in ten years

I'd rather enjoy the open road then have to deal with this bullshit