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ihavenobias Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:25 AM
Original message
Rant: I made ONE late credit card payment, so I called the company...
Edited on Fri Aug-01-08 12:16 PM by ihavenobias
Stupid me. 1 day late.

Now my interest rate went to the default rate of 28.99%. That's almost TWENTY NINE PERCENT. I'm so pissed and yes, that includes at myself for screwing up and making the payment a few hours later than I should have (didn't show up until the next business day).

And again, I can blame myself for not paying full attention to the terms and conditions. It's true, I signed the papers I signed and nodded yes, etc.

With those disclaimers out of the way, WTF? I called to have my rate lowered and the woman on the phone said they review it every 12 months. In other words, I'd have the *possibility* to have it lowered in a year.

I asked her why they don't offer a one time exception (hell, once a year), or why the penalty is so God Damn high (why not charge a fee or increase the rate by 1%). I added that her corporation doesn't care about the individuals and the bad economy (that they in part helped to create), they care about increasing their profits as they are legally obligated to have as their top priority. I said it was absurd and unacceptable.

Her response? "We do care and that's why we offer so many payment options. Would you like me to share those with you? You can pay by phone or online or do automatic debits from your account".

My response: No, they don't care, otherwise they would offer a ONE time exception or they would make the penalty significantly less strict. We aren't talking about someone not paying their card for months and or paying way after the due date.

Finally she asked "do you have any other questions"?

I said "yes, how do they sleep at night"? (Silence)

I added that they probably sleep fine, because they're raking in money hand over foot and they live in a nice, safe bubble of private schools and luxury cars and other wealthy friends who don't understand what it means to have a credit card rate go up to 28.99%. And I apologized and said that I know SHE doesn't set up these rules and that she is just the messenger. But I added (paraphrase) that I hope she understands deep down when she goes home from work that her company is screwing good, hard working people trying to make an honest living.

Then I told her politely to have a good weekend and that was that. Maybe I was too harsh. Again, I did NOT swear or say anything about her, I said "they" or "corporations" or "your company". And again, I said twice that my issue wasn't with her personally and that she was just the messenger.

http://www.dailykos.com/story/2008/8/1/123227/8424/699/560695

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meegbear Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:28 AM
Response to Original message
1. Back when the law went into effect ...
my credit card people said I was late for a payments 3 months earlier and they retroactively raised my rates - 28% and 2 went to 31%.

If you are having debt issues, you can contact, like I did, Take Charge America, and they can help get it lowered and pay it off.
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ihavenobias Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:31 AM
Response to Reply #1
7. Thanks, I'll have to look into that n/t


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IndependentDem Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:56 AM
Response to Reply #1
23. so are they for real?
I have seen the ads but assumed it was BS. Can you tell me a little about your experience with them? Thanks!
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meegbear Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:14 PM
Response to Reply #23
29. They are helping me ...
I deal with the "Your debt is going down! We'll all winners!" phone calls every couple of months. They were are to get them down to 9.9% to 12%. You send them the money - and they pay them. They are getting $37 out of it, but they are a business.
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Warpy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 01:12 PM
Response to Reply #1
43. Involving someone like that, even when they charge a fee,
is cheaper than paying usury.

The best bet of all is to pay those cards off. Concentrate on the one with the smallest balance first and work your way up to the big guy. Then get rid of them.

I've now spent 17 years with no credit cards. It can be done. I have a debit card on a junk account to limit my loss if it gets hacked.

This is just the beginning. Their ability to jack interest rates up into loan shark territory is unlimited. The best thing to do is get help lowering that rate and concentrate on getting rid of the damned things forever.
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zanne Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:29 AM
Response to Original message
2. I can relate.
That happened to us, too. When we both came down from hitting the ceiling, we realized one thing; we're screwed.
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CaliforniaPeggy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:29 AM
Response to Original message
3. My dear ihavenobias...
Well, that sucks...

I've been late too...

I've set these credit cards up to get paid electronically, and that makes it easier to do quickly...

:hug:
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SoCalDem Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 01:20 PM
Response to Reply #3
47. Alert Alert Alert
Be very careful with that automatic.. Sometimes they "float" your "due by" date..

Our one and only credit card, Discover does this.. It's not a fixed "date" of the following month.. It used to be, but not any more.. They tried to ding me with a late charge because it can vary as much as 6 days, and with the automatic online bill-pay our bank offers, it "missed" once.. I don;t like the automatic pay that the credit card "offered", because sometimes (usually) I pay more than the amount due, and I like to be in charge of that without having to talk to a phone robot.. They did not raise our interest rate when I called to complain to them...
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CaliforniaPeggy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 02:58 PM
Response to Reply #47
55. Allow me to clarify!
I still have to do it...

But all I have to do is plug the money amount in, and hit send...

:hi:
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leftyladyfrommo Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:30 AM
Response to Original message
4. That whole industry is a huge scam.
Can you get another credit card from another company and just pay that whole balance off and start fresh.
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ihavenobias Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:32 AM
Response to Reply #4
9. That's what I'm going to try to do but credit is hard to get now so we'll see n/t
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sinkingfeeling Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:40 AM
Response to Reply #9
17. Most cards carry a 2 to 3% transfer fee to transfer the balance from one card to another. Some do
have max fees of maybe $99. But if you're transferring a $5,000 balance without a max, you'll really be putting $5,150 on the new card.
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lazyriver Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 02:07 PM
Response to Reply #9
50. Try Discover Card
I just transferred a sizable balance from Citibank to Discover. It is 0% interest thru February 2009 with no conditions and then 0% for the life of the balance as long as I make 2 purchases/month totaling at least $50/month. Since I spend $125/month on gas and usually pay cash, I'll now use the Discover card for two fill ups and make a payment of X plus $50 each month. With a little discipline to make sure I use the card, it beats the hell out of the 14.99% deal I was paying with Citibank.
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ihavenobias Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 02:17 PM
Response to Reply #50
52. Doesn't that offer depend on your credit rating and debt to income ratio?
My credit rating is "decent", not bad but not great either. And my debt/income ratio is terrible, especially with my hours being cut recently.
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lazyriver Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 02:55 PM
Response to Reply #52
54. My credit rating would also be classified as "decent".
It's been improving a little at a time over the last three years after some pretty rough patches from 2002 thru 2005.

Of course they ran a credit check and I had to answer two questions: "What is your monthly household income?" and "What is your monthly housing expense (mortgage or rent payment)?"

I have a pretty low mortgage payment but plenty of other debt (credit cards, student loan, wife's car payment)and with my wife getting laid off in early June, our monthly income is fairly modest.

Maybe I rate better with them than I think I should?
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Evoman Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:30 AM
Response to Original message
5. Ha...chances are, she is probably working for a outsourcing company
like startek.

So "her company" isn't screwing any good, hardworking people.

It doesn't really matter to her though...i worked at an call center for a bit. Most of them hear about 50 calls like yours a day, many worse. Depending on her wait time, the time she spent thinking about what you said to her was about 30 seconds.
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Sal Minella Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:30 AM
Response to Original message
6. Paying online is no guarantee either.
Edited on Fri Aug-01-08 11:33 AM by Idealist Hippie
My sister paid on time and the CC company didn't bother to register her payment until the next day, and then promptly upped her rate. She called and exploded at them and they dropped it again.

The CC companies are like sharks hanging around the beach, waiting for the vulnerable and those who don't move quite fast enough or can't adequately defend themselves.

Edit: clarification
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KamaAina Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 09:24 PM
Response to Reply #6
65. One of mine just put in this nice little land mine
you can click "Pay Now" until you're blue in the face, but the payment won't actually post for "1-2 business days" -- unless, of course, you avail yourself of their handy-dandy Rush Payment option, at 15 bucks a pop. :grr: Scumsucking weasels. Oh well, I'm what they call a "deadbeat" anyway, that is, I pay it off in full every month and don't carry a balance. So that makes me a deadbeat. George Orwell, line 1...
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Sal Minella Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:07 PM
Response to Reply #65
71. "the payment won't actually post for "1-2 business days""
That is just vile. Vile. Since the transaction itself takes nanoseconds.

I wonder how many women working two jobs and feeding three kids will take the time to read THAT fine print.

"Rush Payment" at $15 -- that is blackmail. I hope this can be made illegal ASAP. It's like the protection money racket -- pay me, and I'll guarantee I won't beat you up. Vile.

I'm a deadbeat too, but I keep expecting them to find some way to charge me. You can bet that "0% interest" every month on my statement is getting on their nerves.
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supernova Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:31 AM
Response to Original message
8. That is why i don't have credit cards
I feel sorry for those that have to deal with these rapacious companies.

I have one debit card that gets paid off every month and that's it.
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michreject Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 03:40 PM
Response to Reply #8
58. That makes no sense
A debit card is withdrawn as you use it. How do you pay it off when there is no payments on a debit card?
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supernova Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 07:33 PM
Response to Reply #58
61. Yes, it is deducted as I charge things
That's why I don't have to worry about it.

And why yes, I do keep a balance cushion in my account to cover all my expenses and then some for the month.
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michreject Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-02-08 08:29 AM
Response to Reply #61
76. Ah! makes sense
I could only think of the overdraft protection loan.
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TexasObserver Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:33 AM
Response to Original message
10. Transfer to a new account with a no interest deal.
I favor "pay them off, and don't use them again unless you pay the balance off asap," but most don't care for that one. As an alternative, get an account or two that allows you to have a very low interest rate, and transfer into them any card with interest rates too high. Move the debt if the interest goes up.
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Gormy Cuss Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:34 AM
Response to Original message
11. If you can pay off the balance now...
Call them back and tell them to cancel the card. When they ask why, tell them that the new interest rate is usury. If they want your business they'll lower it. If they don't, you're better off without that card in your wallet.

Again, this is only worth the gamble if you can pay off the balance right now.

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ihavenobias Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:35 AM
Response to Reply #11
13. That's the problem, I'm in a really bad situation. They recently cut my hours at work.
Long story short, there's no way I can do that.

Believe me, I wish I could.
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Gormy Cuss Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:42 AM
Response to Reply #13
18. Sorry to hear that.
I hope that one of the other suggestions posted helps you get the rate lowered.
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klyon Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 01:14 PM
Response to Reply #13
45. then definitely don't put any more on that card
and pay it off as quickly as possible
get a new card
and only purchase what you can reasonably pay off every month
I take great satisfaction in using their money every month and then paying the complete balance
but I too have been one day late and it really makes me mad when I have to give them even a dime.
Good luck
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rox63 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:35 AM
Response to Original message
12. Unfortunately, you probably ranted at a low-paid customer-service peon
She is at least as much under their thumbs as you are.

I have one major credit card, and it's from my credit union. Credit unions are non-profit, and their rates are usually a lot more attractive. In fact, the interest rate on my card has gone down with the recent fed rate decreases.

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ihavenobias Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:36 AM
Response to Reply #12
15. No, I ranted at the low-paid CSR's supervisor
;)
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fasttense Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:48 AM
Response to Reply #12
21. Yeah, so have mine. Credit Unions are the best. n/t
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rox63 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:02 PM
Response to Reply #21
26. Since my checking acct is also at the credit union, all I have to do is transfer the funds online
The transfer happens immediately. No waiting until they decide to process my payment.
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Blue_In_AK Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:33 PM
Response to Reply #12
36. Not only that
but the credit union (at least mine) does not raise your rates if you're late. I ran into a little financial issue several years ago that put me behind for a while, and my credit union worked with me for three or four months until I got current again, with no adverse effects to my credit rating or my interest rate. Credit unions are really the way to go as far as banking is concerned.
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tbyg52 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 04:23 PM
Response to Reply #36
59. Absolutely. Credit unions rock! nt
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CrownPrinceBandar Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:36 AM
Response to Original message
14. I quit CC's because of stuff like this..........
Its usury, plain and simple.
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Blue_Tires Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:28 PM
Response to Reply #14
34. and indentured servitude
i'm paying mine off and cutting them up
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glowing Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:38 AM
Response to Original message
16. Ask for a supervisor.. they usually do give you a break.... for being a good
and loyal customer..

Also, let them know that you will not be paying your c.c. any longer.. (look for a new c.c. with a lower interest to switch to.)

I'm in a pickle with mine.. I did all the appropriate things for years, but can't keep up with the purchase of my home (the ins. and taxes make it impossible, not to mention the higher prices on everything in the store and with gas). So, I called each one, told them to cancel the card, and told them that I would not be able to pay them any longer. They tried to threaten me with a low credit score... However, my husbands is still good, I pay on my mortgage, car loans, and on my American Express still.. so it can't ever go sooo bad. Besides, the burden of a c.c. is a noose. Its so much easier living without them and saving for what I need. If I can't afford it in the budget, I don't get it.. and that's the way we all need to start living.
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sinkingfeeling Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:43 AM
Response to Reply #16
19. If you don't make payments any longer and you had balances on those cards, you will be
turned over to a collection agency.
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glowing Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 01:01 PM
Response to Reply #19
42. Yes, they do turn them over to collections.. but pay attention to the date
you stopped paying and your state's laws on c.c. debt. It is supposed to fall off your record from 4 to 7 yrs depending on the state. Florida's is 4, so if I filed bankrupcy, that would last longer than the initial debt. If they happen to pull you into a court of law, you will have notice, and you can choose at that time to bankrupt yourself. Normally, the big banks just sell the debt to a collection agent, rather than take the time and money to pay lawyers and file law suits (also, they've most likely been paid off for the actual purchases you've made, usury should be illegal, but our govt sucks) The collection agents are a nuisance.. you have to live through their endless calls, but after a year of not paying, they pretty much drop off. My husband started out like this. Now its been 7 yrs, (his counted that long because he was in SC when he had his debts start) and they are all falling off this credit report and his credit score is only getting better and better... So, it does help if you have a partner when going through this. I would have to say, its much better to never get one... If you want a c.c. to travel with, buy a pre-paid visa, mc, or American Express.. They only charge $5.00 to put a set amt on a pre-paid c.c. Much better than paying that interest.
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uppityperson Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:09 PM
Response to Reply #16
72. That is a really good suggestion. Or even just call back and talk with someone else.
If they won't do a one time exception, ask to speak to a supervisor. If they won't you can always use the heavy ammo and tell them that then you will be paying them off with another card with lower interest. Good luck (to OP)
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carlyhippy Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-02-08 08:56 AM
Response to Reply #16
78. yeah, call them again and when you get the same spiel, demand to talk to a supervisor
Edited on Sat Aug-02-08 08:58 AM by carlyhippy
tell them you have been a good customer for many years, and this is how you are treated because you made a payment a few hours late, also ask how much your balance is through today, because you are thinking of moving it to another card and closing this account.
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fasttense Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:44 AM
Response to Original message
20. I hate dealing with the credit card corporation.
I usually call my bank instead and since I've been with them over 23 years, they are very accommodating.

The few times I've had to call the ignorant people at the credit card company, I've been given the run around and talked down to like I was a criminal. I usually call about fraudulent charges on my account or other rip offs. (AOL gave out my credit card number) But the credit card corporation people are still rude and obnoxious and far from helpful.

But my bank is very helpful. The are a credit union and not really a bank so I think that is why they are so helpful.

If I were you, I'd call the bank that issued the credit card and see if they could help.
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asjr Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:51 AM
Response to Original message
22. I stopped using my cards. I was late
by one day last month on one card. The VERY NEXT day I was called about it. When they identified themselves I asked them What took you so long?
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OhioChick Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:57 AM
Response to Original message
24. I'm sorry this has happened to you.....
I hear of it happening all too often, anymore.
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IndependentDem Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:01 PM
Response to Original message
25. I feel for you... that happened to me a couple months ago...
I quickly transfered the balance to another card.. 29% interest makes your minimum payment huge.
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navarth Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:12 PM
Response to Original message
27. They're fucking parasites.
Loan sharks. Theirs is NOT an honest business. They create NOTHING.

Sorry to hear you're having these problems, Tom. Get out from under those bastards as fast as you can.

We pay off our cards every month just to spite them. If we ever lose income to the point where we couldn't do that, I'd throw away the cards.

At times in the past, when I would get a call about being late, I would take their head off. I told them they had been getting their money every time, we are two very busy people and sometimes the bills are late. I said I was outraged that they would be calling me like that and if I recieved another call I would cancel their card and take my business elsewhere.

Credit card companies, Comcast, AT&T....GODZ how I hate them.
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Bigmack Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:13 PM
Response to Original message
28. I was one day late....
about two years ago... in the old days.... before the CC companies got so pissy.

I called and bitched and got a one-time exception and a lecture on responsibility.

I didn't miss again, but I did notice about a year ago they started creeping the due date up a little. I'm paranoid enough to think that's a ploy to get those higher rates and penalties.

I pay electronically from my bank, so I set up a monthly payment of $35, and very early in the billing cycle.

Since we have a small balance every month, sometimes we have a credit balance. Any outstanding balance gets paid.. again electronically.

Did the same with the water district. A couple of years ago we were gone for about 3 weeks, and the water bill was late by two or three days.
They charged a 10% penalty.

Now they get a check every month (bills are quarterly) and I have a credit balance of about 80 bucks. They called me to get me to just pay the billed amount. I told them I'd do that. I haven't and won't.
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robinlynne Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:18 PM
Response to Original message
30. what company? I have american express, and the same thing happened once
and they were abosutely cool about it. No late fee, nothing.
i think it depends on the company and on who you speak with.
You might try calling again. If you get a decent person they can fix it.
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RobofSWVA Donating Member (104 posts) Send PM | Profile | Ignore Fri Aug-01-08 12:21 PM
Response to Original message
31. might want to try these guys too
http://www.consumercredit.com/

I work in the financial services industry and we run into a lot of people with large debt. Our boss sent this in one of his emails. I personally haven't used them but I trust him to make good reccomendations. I hope you get everything worked out.

"Since Americans generally in debt, we run across this a lot and if you help someone get out of debt while assisting them in their risk needs, you'll have a great client for life! I often refer prospects/clients to debt reduction strategies and they feel really good if they can reduce their payment. You don't want to stay in this market forever, but you'll run across this. I recommend this group, American Consumer Credit Counseling, www.consumercredit.com They are a non-profit group that helps with everything really serious things to simply just helping the average person negotiate lower rates on their unsecured, consumer debt (i.e. credit cards). Also, I used them to get lower rates on some cards I had in the past, went from 18% to zero on one card "
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gateley Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:25 PM
Response to Original message
32. K&R - Thanks fo rthis. nt
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whistle Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:27 PM
Response to Original message
33. That is what the credit card company has been waiting for, for you to trip
...now your account is worth two or three times the borrowing power for the credit card compamy as it was.

My suggestion is for you to close your credit card account(s) pay them off as quickly as possible. You can not beat these blood suckers, so do not play their game.
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pansypoo53219 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:30 PM
Response to Original message
35. my grandpa died without 1 credit card
credit is killing america,


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Maine-ah Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:40 PM
Response to Original message
37. you should have asked for her manager.
My Mom used to work for MBNA, and has always told me to speak with the manager if the person on the phone couldn't help me. Doesn't work every time, but it does quite often, especially if it's the first time you fucked up, and you have been a loyal customer.
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ihavenobias Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:47 PM
Response to Reply #37
40. I spoke to the initial CSR and then asked to speak to her manager...
the person I last spoke with said she had the authority to make the decision but there was nothing she could do.

I asked to speak to someone else and she claimed there was no one else and that she could give me an address.
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Maine-ah Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 02:13 PM
Response to Reply #40
51. take the address and write the letter.
It won't take you long, and could be worth it in the end..... or not. The company that holds my car loan waved 2 months for me due to financial hardship. But I contacted them before I missed the payment.
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El Pinko Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:41 PM
Response to Original message
38. I seriously doubt that the girl on the phone has her kids in private school...
Edited on Fri Aug-01-08 12:44 PM by El Pinko
I hope the writer felt good venting at the call-center wage slave, but she has no say in the matter, and even if she did forward his concerns to the management, they would put it in "the circular file and continue lighting their cigars with $100 bills.

I've been in this position myself, with more than 1/4 of my income going to credit card payments, not to mention student loan payments, and finally chose to walk away and do without credit. Best thing I ever did, believe it or not.

But I wish I had had the sense to never start a carrying a balance (something that started in my early 20s and gradually snowballed).

I hope the writer can find some loan at a lower rate to pay off the card, and then pay that off ASAP.

In the coming months, the last thing any of us need is a debt burden to deal with. Things are going to get a lot tougher...


PS- you should clarify in the OP whether or not it was you that wrote this experience.
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ihavenobias Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:52 PM
Response to Reply #38
41. 2 Things
I've worked in a call center and I didn't vent at the initial worker, rather to her manager who said she had the authority to make the decision of lowering/not lowering the interest rate. I have great sympathy/empathy for lower level workers getting beat up by angry people on the phone because I've lived it. I also have great sympathy for thoese in the retail/restaurant industry (far too many people don't), but that's another issue.

At any rate, I was waiting for a response like yours and I tried to prevent it by giving my very clear disclaimer at the end about how I didn't swear (no swearing, no threatening language, no yelling) and said more than once to the manager that I wasn *not* directing this to her but rather her company and the situation, etc.

PS---What is there to clarify? Isn't it obvious that *I* wrote this experience? If I hadn't I would've linked to a source!

:)
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El Pinko Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 10:14 PM
Response to Reply #41
66. You *did* link to this story on another website.
That's what made me unsure whether or not it was your experience.

I do wish you the best of luck with eliminating this debt altogether ASAP - I've certainly been there.

Also, I'm not saying you were exceptionally rude or anything like that, but even the call center manager is not rolling in money, and you will never talk to anyone at that level of the company over the phone. Call-center slaves (including managers) have nothing to feel guilty about for trying to feed their families just like the rest of us. They are no more guilty by their participation in the Great Credit Card Swindle than those of us who make the mistake of running up balances on them, and then falling into the many traps that the industry sets for us - all designed to trap us into a lifetime of debt servitude, high rates and fees.

The problem is that everything the CC does is perfectly legal, and it is not obliged to point out traps like the one you fell into via bold print when you sign up.

The only solution is a socialist-leftist government that will smack this and other anti-human industries down by limiting maximum interest rates and fees and forcing them to spell out those fees in HUGE BOLD PRINT when you sign up. But unfortunately, we are stuck with the right-wing democrats and the ultraright-wing republicans, so we are left at the mercy of these companies, so it is incumbent upon us to look out for our own interests or be chewed up and spat out.

This is why I feel ZERO guilt about having walked away from my CC debt. I paid their damn interest for years and years, but my pay, which NEVER went up was increasingly insufficient to get by, and the balances kept going up. Whenever I had a windfall - like the $10K my wife inherited from her mom - we put it towards paying down the debt, but we never got anywhere.

Nobody who makes a modest income should EVER carry a revolving balance on a card, because it WILL trap them. I got out, and I have to deal with a shot credit rating, but there is a statute of limitations, and it is actually quite liberating living without credit and buying everything only with money I actually have. I would strongly encourage anyone with a modest income for whom the payments are a burden to consider bankruptcy, especially if you have no assets to lose.

Okay, I've dragged this out enough. Again, best of luck.
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Greyhound Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 12:44 PM
Response to Original message
39. Don't worry, they're screwing her too. The basis for this "new economy" is fear and
desperation. None of the phone bots you talk to at those call centers would do that job for the pittance they make if they had any choice.

BTW, she doesn't even work for the CC company, she works for the outsource company that the CC company hires to keep you away from them. She in turn is paid just barely enough to subsist with terrible or no benefits. It is also likely that she is not living in the US as only about 10% of call center workers do.

Now, you have a choice. Keep playing their game while they rob you blind, or refuse to play by canceling your accounts and adjusting your life to live withing your means, which can be quite traumatic for most of us.



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Just-plain-Kathy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 01:13 PM
Response to Original message
44. Yes, and if a credit card has the 'Universal default' clause...
...your interest rate could go shyrocketing if you were late paying ANY of your bills.


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Joanne98 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 01:17 PM
Response to Original message
46. The 2005 Banking bill. It's throwing millions of people into bankruptcy.
We need to change it next year. Fix the rate at 15%. PERIOD! If they don't like it they can MOVE TO ANOTHER COUNTRY!
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ihavenobias Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 01:43 PM
Response to Reply #46
48. That raises an interesting question. Are credit card/interest rates different in other countries? n/
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michreject Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-02-08 08:31 AM
Response to Reply #46
77. What about those of us who pay a smaller %
Mine is at 6.7%. Should mine go up to 15%?
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tblue37 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 01:58 PM
Response to Original message
49. I have been steadily paying off all my credit cards and refusing to use them at all.
The card companies keep trying to get me to use my cards, and I keep laughing at them. They have killed the goose that laid the golden egg. A lot of us have decided to avoid cards altogether, and that hurts them.
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pleah Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 02:29 PM
Response to Original message
53. K&R I wish I could add to the already great information you are
receiving here, but I can't. All I know is, I haven't used my credit card in over a year. My husband and I only have one card. We use it as little as possible. We keep it for emergencies and luckily we haven't had a major emergency. I wish you all the best.
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MadHound Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 03:15 PM
Response to Original message
56. Credit cards are horrid scams all the way around, cut up your cards and stop feeding the beast
I've never had a CC, and my credit rating is very good, I don't have to worry about all the shit that CC companies pull, I don't have debt hanging over my head(other than the mortgage). I've had no problems using either cash or checks.

It amazes me how many people complain about CC companies, yet continue to use them. Forty years ago credit cards were a rarity, and it wasn't until about ten years ago that this big push for everybody to pay for everything via plastic started. Push back and stop feeding the beast. Do you really want to pay that extra money to buy something, force the retailer to pay an extra fee on every CC exchange, and have your every purchase known?

For the vast majority of people, credit cards are a sucker's game. Stop being a sucker.
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TroglodyteScholar Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 08:07 PM
Response to Reply #56
62. How do you rent a car or stay in a hotel?
Aren't there certain things that basically require a credit card? Or do you have a way to get around them?
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knitter4democracy Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 03:20 PM
Response to Original message
57. I'd go through any offers in the mail and change cards.
They don't deserve your business. Do you have a credit union in your area that you can join? Ours has the best rates for credit cards that I've seen and are much better to deal with.
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tbyg52 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 04:29 PM
Response to Original message
60. Something like that happened to us
when I was digging us out of the debt someone who shall not be named had snuck by me.

Called the card company and worked our way up the chain, screaming all the way, and wound up with an agreement to reduce the rate if we did not miss any more payments (which we were very careful not to do). And this was MNBA and we were in CCC, so it was a fairly bad company and a fairly bad situation.

So it was straightened out at least in our case, but I still say they are parasites who are *trying* to cause people to miss payments and trigger those yummy usurious rates.
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donco6 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 08:44 PM
Response to Original message
63. I supposedly made a late payment, except . . .
I have my bank statement showing my electronic debit being made the day before the due date. Now, if it came OUT of my account, it had to go INTO someone's account. But they can't credit my bill for two days. Amazing.

Bank of America. Paid in Full and Never Used Again.
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pinniped Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 09:08 PM
Response to Original message
64. What crappy company is this?
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OPERATIONMINDCRIME Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 10:22 PM
Response to Original message
67. Self Delete.
Edited on Fri Aug-01-08 10:23 PM by OPERATIONMINDCRIME
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fascisthunter Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 10:32 PM
Response to Original message
68. It's Legalized Loan Sharking
sick...

sorry for your misfortune. I've been through it too.....
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1 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 10:36 PM
Response to Original message
69. here's one thought...
i skimmed over the responses to this thread and i didn't see this mentioned. if i missed it, sorry for the double suggestion.

i get credit card offers all the time in the mail. and just about every one contains a "transfer balance at 0%" offer. pick an offer, a "platinum" card offer because the credit limits are higher, and apply for that card. since they approached you, you will most likely be approved.

then transfer the 29% balance onto your new 0% card and cancel the 29% card.

you get to say screw you to the 29% folks and get to pay the new card at 0% for like a year (the longest offer i have seen.)


just a thought...

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ihavenobias Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 10:50 PM
Response to Reply #69
70. It's been said and it will be done, I was just approved for a 0% with an eventual 7.99% card
That's GREAT news and perfect timing.

Thanks for the advice everyone.

:)
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1 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:29 PM
Response to Reply #70
75. YAY!!!
and when you call the 29% to cancel make sure you tell the phone person that "this is not meant for you, you are just doing your job, but FUCK YOUR EMPLOYERS! THEY FUCKING SUCK! THEY ARE A CANCER ON AMERICA!




or maybe not. don't take that out on the poor telephone person. that minimum wage employee is not your enemy. and their job must be hard enough. don't take it out on them.


i am so glad you got to fuck them with a 0%.

yay!
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Time for change Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:18 PM
Response to Original message
73. I think you handled it just fine
I feel the same way.
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Tab Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-01-08 11:20 PM
Response to Original message
74. I don't know what happened to the usury laws, but I say car finance companies are no better

I have never defaulted on any car loan, or house loan for that matter, but for whatever reason we spaced one car payment. Not a problem, but then the company I worked for ran into a payroll delay and it looked like the second payment wasn't going to be perfectly on time. I was called by them, and they asked if I could pay that day (Tuesday night, over the phone) and I said no - I am getting a check this week and it might be tomorrow (Wednesday) but I didn't want to promise anything for the very next morning (since this was an 8:30 at night conversation) and I really didn't expect to get the money until Thursday or Friday. He said "well, I can't promise what will happen, then." I said, that I was sorry but I wasn't positive I'd have it tomorrow, but I would expect to have it on Thursday or Friday.

Which, in fact, I did - I think it came on Thursday. Not that it mattered, because by Thursday morning my $25k Saab was gone - repo'd - over a $400 short payment that they couldn't wait two extra days for, and in which I had the bulk of the equity anyway.

I don't know what it cost to get it back. I let my wife handle it - I didn't WANT to know. I still don't want to know. But it sure as shit was more than $400.

Oh, by the way, I believe it was GMAC financing, which, I might add I had previously financed a $250k house with, with nary a slipped date.

Bastards.
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