In 2004, banks pocketed $32 billion in service fees, up from $21 billion in 1999. According to BusinessWeek, such fees accounted for 76 percent of profits at the Midwestern bank, TCF. Wells Fargo in San Francisco reportedly charges $2 every time someone with a low balance calls a service representative, and a whopping $30 an hour when a rep helps someone reconcile an account. Not surprisingly, the majority of these fees falls upon the poorest customers.
One out of five customers switches banks because he or she is so outraged by these charges. One estimate by Gartner Research shows that it costs banks less than 50 cents to return a payment request, while turning around and charging us anywhere from $25 to $40 for this “service.”
In These Times: Beware the Credit-Industrial Complex
Low-income bank accounts proposedBuilding on a San Francisco program that has become a national model, Gov. Arnold Schwarzenegger announced plans Thursday to help tens of thousands of low-income Californians open their first bank accounts.
Schwarzenegger said his office will bring together bank officials, mayors and community groups in five to seven cities to create and promote starter checking or savings accounts.
SF Gate
Operation HOPE Founder John Hope Bryant Issues a Statement in Support of the Wall Street Journal William J. Clinton and Arnold Schwarzenegger Op-Ed (Beyond Payday Loans)
Banking the Poor in Today's Global Economy: The Opportunity Is There, Let's Open It!
40 million Americans with no bank account, with more than 20 million of them receiving a regular check without any sort of bank account to put it into, is a genuine market opportunity; an opportunity for banks, credit unions and the global financial industry sector.
Getting banks to provide mainstream access to monetary services is also the best way to put unscrupulous payday lenders and others out of business -- it's called competition, and there is simply not enough of it in the urban, inner city and low-wealth communities we serve.
MarketwireSome time ago, banks didn't want nor need 'low-income account' holders. Now, banks are riding in as the good guys with the white hats to save the 40M they dispossed?
Or, is it about the $48B 'fringe' payday loan industry?