More fun in trying to contact AAR.

[Pab Sungenis]

First, they started shunting E-Mails to the help desk.
Then they disabled E-Mail all together.
Then they shunted Malloy calls to an easy-to-ignore voice mailbox.
Now, I've decided to hit them where it hurts.

Tech support request for Premium subscriber, ticket #2084, submitted 8/31/06 12:03 PM:

"Due to your decision to cancel Mike Malloy, I have decided to cancel my Premium subscription. How may I go about getting a pro-rated refund for the unused time?"

I'm also contacting Ryan Homes, who are building my new house, and telling them that if they continue to support a network that silences its only real Liberal voice, I'm going to cancel my contract with them, and go elsewhere.

AAR, you have a short time to change your minds, and right this wrong. Otherwise, you are no friend of the Left.

[Fluffdaddy]

1. You Go Boy ! But please, don't cut off your nose to spite your face

It's great to let AAR know how you feel. But please don't stop supporting AAR

My reasons why you should not.

http://www.democraticunderground.com/discuss/duboard.php?az=show_mesg&forum=364&topic_id=2021048&mesg_id=2021048

[Pab Sungenis]

2. Here's another reason TO stop supporting.

I just checked on my ticket about how to cancel Premium. No response, but they did basically shitcan it by changing it from "Premium Support" to "The Mike Malloy Show," guaranteeing it's going to be ignored.

[Egnever]

3. Hardly a reason

you are purposefully flooding the wrong department with emails that have nothing to do with tech support making legitimate tech questions take that much longer to resolve. In my opinion they are treating your ticket exactly as it should be treated.

I appreciate that you are unhappy with the AAR decision about Mike, I don't like it either but try to get a grip. What you are doing at this point borders on unstable.

[Pab Sungenis]

4. No, it's the right department.

I'm cancelling my Premium Subscription, and want to know how to go about getting a refund.

[Fluffdaddy]

5. I'm not sure they give refunds Premium Subscription.

Premium Subscription member also.

[Egnever]

7. Not really

You are just trying to annoy them. When you sign up with the premium service it clearly states.

Cancellations
A user may cancel an account at any time via the "Edit Account" link. In those cases, the account remains active for the remainder of the current term and can be accessed as normal until expiration. No credit or refund can be given for cancellations.

So you are clogging the tech support with a non issue simply to try to annoy them with I hate you for canceling Mike emails.

If you were unaware of this provision because you didn't read the terms when you signed up... Well I guess you can close your ticket now as you are now aware.

No refund is ever coming.

[grateful581]

6. I canceled my premium subscription to AAR this morning

Firing Mike was a bad decision on the part of Air America Radio.

[RethugAssKicker]

8. AAR is the ONLY liberal talk station in the FUCKING country..

Why do you want to destroy the only thing we have?


Get over it!

[Fluffdaddy]

11. Thank You

[Greyhound]

12. Umm... excuse me, a question please?

You do know that it is not "ours" don't you? I mean, I know they ask for donations as if they were a charity, but they're not one and they will continue to make terrible decisions as long as they are managed by incompetent boobs.

There is no such thing as a "left-wing corporation".

[Beelzebud]

13. It most certainly is not....

Sirus Left, Jones Radio Network, Head On Radio, etc.

AAR is NOT the only liberal talk station in the FUCKING country, so get your FUCKING facts straight...

[NYCGirl]

14. Jones also employs Neil Boortz, so I guess they aren't all liberal.

http://www.jonesradio.com/

[Beelzebud]

15. They also employ liberals so i guess AAR isn't the only option...

[NYCGirl]

16. Yes, but they aren't actually a "liberal talk network." NT

[Beelzebud]

18. Who gives a shit, the point is that they are not the only liberal voice.

You made it sound like besides them there was NOTHING else.

There is.

Sirius Left, Jones Radio Network, and Head On Radio.

[stranger81]

17. don't forget about Pacifica Radio

the granddaddy of them all, and still entirely listener-sponsored (and it shows)

[frylock]

19. get over it. where have i heard that before?

By all means, folks, stay content with the status quo. And when AAR gives the axe to DU darling, Rachel Maddow, we can all point and laugh at the people telling us to get over the firing of Malloy.

[Pab Sungenis]

20. Rachel's already on her way out.

6-8 PM is the death slot for radio, especially talk radio. Around the country, in every format on every station, ratings plummet after 6 PM.

By taking her out of prime time into evening fringe, they're going to kill her numbers.

[frylock]

21. i'm sorry to hear that

[LTR]

23. That's east coast time

And it's not that bad. That's basically 3-5 on the other coast.

5-7 mornings is more of a death slot. That's 2-4AM out west.

And there's a ton of competition in AM drive everywhere.

[earth mom]

22. AAR asked for it and now they're getting it. Tough shit. nt

[Nikki Stone 1]

9. I'll bet they're getting more calls and emails than they ever imagined

Any word on the owls from last night?

[LaPera]

10. Then Sign This Petition!

http://www.petitiononline.com/Malloy/petition-sign.html?