'Indians are unruly fliers'
25 Aug, 2006
MUMBAI: While the debate rages on whether the 12 Indian detained by the Dutch police on Wednesday were victims of racial profiling, flight attendants feel Indian passengers habitually ignore instructions of the cabin crew while on board.
An Indian Airlines attendant who flies on the Kolkata-Bangkok sector says, "These so-called educated passengers do not switch off their cell phones when they are asked to do so, and still make calls when the plane is ready for take off or is landing. Before the plane halts, they jump up from their seats and open the baggage. They ignore the 'seat belt on' signs. It's really tiring to attend to such passengers." Referring to the North West Airlines flight in which the Indian passengers apparently refused to follow instructions of the crew, the attendant said, "If we were to follow such strict rules in India, then every flight would have to make emergency landing." ...
Crew members also complain about passengers behaving badly after a couple of drinks on sectors like Bangkok, which have a free-bar service. An NRI who travelled by North West from Amsterdam to Mumbai earlier this year, said though he thought the behaviour of the flight crew in this week's incident "smacked of racial discrimination", Indian passengers often behaved inappropriately. He recalled an earlier flight in which on landing at the Mumbai airport, even before the 'seat belt on' sign was put up, most Indian passengers had unbuckled their belts and sprung from their seats. "Their cell phones had begun to ring when they were supposed to keep them switched off. Only after the airhostess sternly told them that no one would be allowed to get down did they obey her instructions." ...
http://timesofindia.indiatimes.com/articleshow/1927219.cms