VA Ousts Managers for Claims DeceptionNovember 24, 2008
Newsday
The Department of Veterans Affairs has reassigned the director of its New York regional office after finding that employees there misdated hundreds of claims to make it appear they were being processed on time.
Without referring by name to the New York director, Patricia Amberg-Blyskal, VA spokeswoman Alison Aikele said last week that the director and five other top managers were ousted after investigators discovered a pattern of deception in the handling of claims at the regional headquarters at 245 W. Houston St. in Manhattan.
"It was systematically enough of a problem that we removed the leadership," Aikele said.
The shake-up at the New York regional office, which serves 800,000 vets living in eastern New York State, came as veterans organizations and members of Congress have criticized the federal agency for mishandling, losing or destroying the benefits claims of veterans.
"The reports of date changing and document shredding at the N.Y. regional VA office are unacceptable and insulting to those who served our country," said Rep. Steve Israel (D-Dix Hills) in a prepared statement.
Rest of article at:
http://www.military.com/news/article/va-ousts-managers-for-claims-deception.html?col=1186032325324