Air Force Claims Center is Efficient

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Air Force Claims Center is Efficient
Air Force Print News | February 05, 2008

WASHINGTON - One year after opening the Air Force Claims Service Center near Wright Patterson Air Force Base, Ohio, Air Force leaders are proud to announce its successes in handling legal claims for all Airmen.

Not only are Airmen paid quickly under the new system, that money is recovered from negligent moving companies at a higher rate with the new centralized system.

"Because the center assumed responsibility for administratively offsetting contract payments to carriers who refuse to pay damage claims, the center wields a big hammer," said Maj. Gen. Jack Rives, Air Force Judge Advocate here at the Pentagon.

"Previously, each legal office had to deal with carriers on their own, without the ability to offset contract payments to carriers when the carrier refused to pay a valid claim. Now, the center speaks with one voice."

The result? About 96 percent of all claims asserted against moving companies are recovered.


Rest of article at: http://www.military.com/features/0,15240,161485,00.html