someone entered a property damage claim on my house . . . WTF?

[Bertha Venation]

An Allstate agent called me today about a claim made on my homeowner's policy. A woman named Sara H------- entered a claim yesterday at 4:15 PM, saying there was roof damage and water damage in the kitchen due to rain.

What the fuck? There is nothing wrong with my house and I don't know any Sara H-------. I googled Sara H------- -- nothing.

The agent said there's actually a phone number, an area code 724 number. The agent called the number and the person she talked to said "I have no idea what you're talking about." I googled the phone number, and it is listed to a Thomas H------- but the fifth and sixth letters of the last name are different.

What the hell is going on here? All I can think to do is to call the number and ask if that person has any friends, family, or enemies on my street.

Any thoughts?

[Rosie1223]

1. Either an attempt at insurance fraud or

someone at the call center doesn't speak English (imagine that!) and screwed up the claim.

[suninvited]

2. did they try to make a claim on your policy

or did someone else take out a policy on your house in an attempt to commit insurance fraud?

[Bertha Venation]

4. The former. n/t

[Bunny]

3. Area code 724 is Western PA, and it's been raining like crazy here the past few days.

So I can see someone in this area making a claim for damages. Perhaps your policy numbers just got mixed up somehow? Weird story.

[Bertha Venation]

5. I guess that's a possibility.

I suppose I should call this Sara person. I dunno.

[suninvited]

7. I was thinking the same thing

but then why would Sara H. not know anything about the claim when they called the number?

[kimi]

6. Can you call the Allstate agent back

and put it in their hands so you don't have to worry over it? It's their customer, as I see it, or maybe I'm confused. It IS a weird story.