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lightningandsnow Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 03:39 PM
Original message
Well, I feel like an asshole.
I'm a receptionist at a temp agency. Today, I called a woman, offering her a job. I was then advised by her husband that she passed away recently.

I had no way of knowing, especially since I talked to her about a month ago, but I still feel so bad about it. I apologized and gave him my condolences, but I know I must have made him feel a lot worse. :(
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EOTE Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 03:49 PM
Response to Original message
1. You did nothing wrong.
It's a rough situation, but there's no way you could have known. Try not to beat yourself up over it.
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ScreamingMeemie Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 03:51 PM
Response to Original message
2. People still call, looking for MrG...They have no way of knowing.
While it hurts sometimes, it's understandable. I am sure he knows that you couldn't possibly have known. Try not to feel like an asshole. You can't be psychic all of the time.
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PassingFair Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 04:53 PM
Response to Reply #2
12. !
I see you!

Getting Ellie off to school tomorrow...


Yeeaaaarrrrggggghhhh!
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ScreamingMeemie Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-19-10 12:20 AM
Response to Reply #12
26. I tried calling you today but you were out.
Got to wish Elle well.

Good luck tomorrow. Try not to cry too much.
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Danger Mouse Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 04:08 PM
Response to Original message
3. You didn't do anything wrong. You're an awesome person, really.
:hug:
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Call Me Wesley Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 04:09 PM
Response to Original message
4. Like EOTE said, you did nothing wrong.
No worries. :hug:
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GreenPartyVoter Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 04:11 PM
Response to Original message
5. You never know what the situation is on the other end of the line. One time
a bill collector called and asked to speak with my older son about settling his account. He was 3 at the time. :)

:hug:
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realisticphish Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 04:13 PM
Response to Original message
6. The fact that you feel bad means you shouldn't feel bad nt
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abq e streeter Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 04:25 PM
Response to Original message
7. Just echoing the others...you didn't do anything wrong, and her husband obviously knows that too.
When someone dies, this sort of thing is almost inevitable on occasion. Doesn't make it easier on the surviving loved one, but I'm sure he understands, and probably very much appreciated the condolences from you.
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Kali Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 04:27 PM
Response to Original message
8. It could happen to anybody and does, and he will get mail and many more calls.
It is a sad part of the process when someone dies. You did nothing wrong and it sounds like you handled it professionally and with compassion. That was really all you COULD do.
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hobbit709 Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 04:30 PM
Response to Original message
9. Not your fault, you didn't know.
Happens to me all the time and it's been slightly over a year.
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Gormy Cuss Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 04:33 PM
Response to Original message
10. No need for you to feel that way, but I understand why you do.
It's pretty jarring when something like that happens.

You'd be an asshole if you insisted that she accept the job.
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bigwillq Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 04:46 PM
Response to Original message
11. Not your fault.
Don't feel badly about it. You didn't know. And you're not an a-hole. :hug:
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AngryOldDem Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 05:08 PM
Response to Original message
13. You handled it well.
I don't think anyone would be offended if you had no way of knowing, and you offered heartfelt condolences. Plus, your offer of sympathy was probably much appreciated -- after awhile, surviving spouses have a way of becoming invisible. You may have provided a small level of comfort to the man.
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cordelia Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 05:25 PM
Response to Original message
14. No need to feel like an
asshole.

The fact that you're upset indicates that you have empathy for others and you are a good person.

Try not to beat yourself up.
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Common Sense Party Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 05:34 PM
Response to Original message
15. Yesterday, the university called and asked for my 17-year old son
wanting to let him know about high school classes he could take for college credits.

I had to politely explain that my son is autistic and doesn't speak or comprehend too much, but I thanked him for calling.

He had no way of knowing my son is developmentally disabled before calling.

You had no way of knowing she had passed away.

No harm, no foul. No need to feel bad.
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TheManInTheMac Donating Member (512 posts) Send PM | Profile | Ignore Wed Aug-18-10 06:54 PM
Response to Original message
16. You shouldn't feel like an asshole,
and you didn't necessarily make him feel worse. Grief is a strange emotion. It can and will make you cry, laugh, sometimes both simultaneously. You gave him your condolences. And you just never know how someone will take something, because no one is just black and white.

He could have very well got off the phone and said to himself "well, she finally got offered a job!" He may have then laughed, possibly until he cried. But he has to go on in this hard, sometimes cruel world. And at some point, if we're strong, the crying will end and the smiles and laughter over the fond memories of the loved one, gone but not forgotten, will carry on with him.

In the long run, there's a good chance that you will have made him feel better.

O8) :hug:
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SwampG8r Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 11:28 PM
Response to Reply #16
23. been there and done that
with parents
it feels good to think of them after awhile and sad too
but to the OP i say i think this reply is the most right
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Mad_Dem_X Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-19-10 07:50 AM
Response to Reply #16
30. What a wonderful post! n/t
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CreekDog Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 07:00 PM
Response to Original message
17. Canvassing a while back and three homes in a row was told by their family members they'd passed away
The next name on my list had

Age: 89

I quit for the day.

:D
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mulsh Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 09:13 PM
Response to Original message
18. Don't be too hard on yourself
My dad got calls for my deceased mom until he died. I sometimes get calls for both of them. My mom died in 1994, my dad died in 2007. he was always sort of amused rather than annoyed. He told me not to foreword his calls shortly before he passed.
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canoeist52 Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 09:28 PM
Response to Reply #18
21. Your dad's humor sounds a lot like my irish- american father-in-law's.
When telemarketers would call looking for his late wife, he'd give them the address of the cemetery with a straight face.
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Kali Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 11:39 PM
Response to Reply #18
25. about once every two or three years mail comes for my Grampa
Edited on Wed Aug-18-10 11:39 PM by Kali
who died in 1989 and would be 110 this year. The American Quarter Horse Association does not give up easily.
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applegrove Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 09:22 PM
Response to Original message
19. You have a very long way to go to be an asshole. I'm sure her husband
was not put out by you. Just an honest mistake.
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Orrex Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 09:27 PM
Response to Original message
20. How awkward for you! May I share a similar-ish story from my own job experience?
I used to work the phones for a mutual fund company.


One day a man called to ask about liquidating his daughter's account. I looked up the account and confirmed that it was a joint account, but the man had no authority to act on it.

"Is your daughter there?" I asked. "She can give me permission to take instructions from you."

"That's not possible," came the answer. "She's dead."

"I'm terribly sorry," I said after a moment. "I see that it's a joint account with her husband. Is he available to give permission?"

"That won't be possible either," said the father. "He's in jail for her murder."


That's a situation that they didn't cover during my training. Yikes!
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david13 Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 09:56 PM
Response to Original message
22. It wasn't your fault. You couldn't and didn't know. Besides, maybe
the fact that she could of had a job, had she lived, might make the husband feel better. You never know.
Did he get ticked off.
Remember, some men have no long term memory. And poor short term as well.
dc
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SeattleGirl Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Aug-18-10 11:32 PM
Response to Original message
24. Same thing happened to me once.
I felt awful when the woman's husband told me she had passed away the previous week. :cry:

Like you, I had no way of knowing that, but I felt horrible just the same.

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Pushed To The Left Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-19-10 12:25 AM
Response to Original message
27. Happened to me a few times doing political phone banking
and back in my youth as a telamarketer. It can feel very awkward, but just remember that you did nothing wrong. :hug:
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kimi Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-19-10 01:19 AM
Response to Original message
28. Something similar happened to me
when I worked as a temp, sent to do work at a billing office in a community hospital. I was barely out of high school, and just sending out old bills, but it was my name on the bills, and I answered the phones. I started getting these irate phone calls from all these people, saying that the bills had been sent to folks who'd passed away, which I had no way of knowing. I felt absolutely awful, I was only 18 years old, and had no idea what to say or do.

It was quite the growing experience. So I sympathize. But you did absolutely nothing wrong, and you offered condolences. Believe me, you did the right thing. You probably made him feel better, not worse. No reason to think otherwise, really. :)
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Rhiannon12866 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-19-10 01:56 AM
Response to Original message
29. My father still got more calls than most people for a few years after he passed away.
He was a very busy guy and involved in a lot of things. It got that I kind of felt sorry for the people who were calling him. But I appreciated those who reacted with shock or distress and expressed their condolences much more than those who were matter-of-fact about it. "Guess we'll take him off our list..." :(
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davsand Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-19-10 10:19 AM
Response to Original message
31. One time I called an employee that no-showed/no-called for his shift.
I felt like a complete asshole when his dad answered the phone and said he'd been killed the night before. I apologized profusely and extended my sympathies to the family, but I still just wanted the floor to open up so I could crawl in.

I hung up the phone and was just sitting there with my jaw hanging open. My boss (who'd been in the office with me while I made that call) made the comment that if I stayed in management my entire life I'd never hear an excuse that good ever again. He was right.



Laura
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