"It's obviously user error."

[Bertha Venation]

What would you say or do if someone on the Help Desk said this to you in response to your call for assistance?

[arbusto_baboso]

1. I wouldn't say anything.

I'd just take a contract out on his smug ass.

[LynzM]

2. Report them to their manager.

Their job is to *help* you. User error doesn't negate that, and certainly doesn't prompt rudeness. Oy.

[BlueJazz]

3. Yeah...Well, maybe it's your job to make this "User" error free.

:)

[City of Mills]

4. I would never say that

I usually tell the caller it's an "ID 10 T" error.

[Dyedinthewoolliberal]

5. I'd say

"it's obvious you are an expletive deleted. Please put your supervisor on the line"

[Moondog]

6. Me? I'd fire their boss on the spot. But that's just me .... n/t

[darkstar3]

7. "Let me speak to your manager."

The words "user error" should never leave the mouth of the person working the desk. Disciplinary action and/or retraining are required.

[madinmaryland]

8. I think even on DU, it would not be @!#$%$#!!@%'ing printable.

:hi: