12. Well, that was a wasted day. I called the store to ask why the deliverers hadn't shown up.
They told me the delivery was scheduled for Saturday! I told them specifically that I wanted it delivered today!
Well, they gave me an additional 10% off what was already a good bargain. And the salesman totally took ownership of the error. Those two things right there are pretty rare occurrences. So it ended okay. The salesman called the delivery contractor and made them put me early in the delivery schedule Saturday; so I don't have to hang around all day. It could have ended much worse...
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