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32 password protected viruses on my brothers lap top

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Maine-ah Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Nov-23-09 10:38 AM
Original message
32 password protected viruses on my brothers lap top
trojanhorseagent_r.OT

has fuckin' vista.

he's tried malewarebytes, AVG....cleaned out all downloads....some are popping up as false positive infection.

any help would be appreciated....
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LynneSin Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Nov-23-09 10:45 AM
Response to Original message
1. reimage
nuff said
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Richardo Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Nov-23-09 11:20 AM
Response to Reply #1
2. "Nuff said"? Not for everyone.
What does 'reimage' mean? What does it do? How do you do it? Are there risks to unsaved data? Saved data? Etc? :dunce:
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Maine-ah Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Nov-23-09 12:17 PM
Response to Reply #1
3. cool, thankyou
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seemunkee Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Nov-23-09 12:28 PM
Response to Original message
4. Combofix
Boot into safemode with networking. Download and run combofix
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
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Javaman Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Nov-23-09 04:58 PM
Response to Original message
5. get a new drive and reinstall. LOL nt
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Raffi Ella Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Nov-23-09 05:34 PM
Response to Original message
6. These people helped me when I had a similar problem.
http://forums.techguy.org/54-malware-removal-hijackthis-logs/

They're free and very good at this stuff. They took me step by step through the cleaning process and I was back up and running in no time with a perfectly clean pc.
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