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petronius (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 04:07 AM Original message |
PSA: When the Dell Tech Support guy tells you that the only way to fix a problem |
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sohndrsmith (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 04:11 AM Response to Original message |
1. Dell Tech Support is a scary thing indeed... even when they come to your house. n't |
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petronius (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 04:14 AM Response to Reply #1 |
2. I had a guy come out and rebuild a laptop once - he was a contractor, however, |
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SoCalDem (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 04:34 AM Response to Original message |
3. "My name is Carlos".. |
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petronius (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 11:56 AM Response to Reply #3 |
9. I didn't catch the dude's name, but he had much more precise grammar |
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hobbit709 (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 07:41 AM Response to Original message |
4. Sometimes that's what needs to be done. |
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petronius (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 12:01 PM Response to Reply #4 |
10. True - and it certainly would have fixed the problem in this case as well |
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HopeHoops (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 10:04 AM Response to Original message |
5. Dell tech support blows. In sharp contrast, HP has excellent tech support! |
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petronius (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 12:11 PM Response to Reply #5 |
11. It's my work computer, and we're limited to Dell. I've been really tempted |
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HopeHoops (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 12:43 PM Response to Reply #11 |
15. I've got 4 HP laptops in the house and I'll share a support story here... |
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Lost in CT (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 10:39 AM Response to Original message |
6. Did he tell you to go outside naked and pee on your computer? |
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petronius (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 12:12 PM Response to Reply #6 |
12. I did that anyway - what else is there to do on a weekend? |
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NewJeffCT (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 10:52 AM Response to Original message |
7. I think it's pretty common to offer that solution for any computer problem |
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petronius (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 12:16 PM Response to Reply #7 |
13. I was surprised at how qickly we got to that suggestion - it was less than 3 minutes: |
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NJmaverick (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 10:52 AM Response to Original message |
8. That is the lazy IT person's solution to many problems |
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petronius (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 12:20 PM Response to Reply #8 |
14. I got the feeling he had better things to do - like, anything on the planet |
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NJmaverick (1000+ posts) Send PM | Profile | Ignore | Sun Mar-01-09 12:50 PM Response to Reply #14 |
16. You could be right |
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DU AdBot (1000+ posts) | Tue May 07th 2024, 11:54 PM Response to Original message |
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