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I work for one of those financial companies that had a wonderful bailout plus announced a load of job cuts (well, 10% of workforce). No, not Citi... (they're doing 15%).
Seems to have done the trick for me. Plus putting in a superior performance really helps too. Technically right now I am on loan from the "supervisor desk" of Customer Service (you don't get an actual "supervisor" when you ask for one here, you get a really seasoned customer care agent who knows an awful lot of tricks, more than even the real "supervisors" know). I have been since October 2006, in an initial 3 month assignment, coaching newly trained and re-training existing customer care agents. The company has a policy of only allowing people to run in the temporary posting a maximum of 2 years, after which you go back to your original role. Recently, some other temporary coaches who had come up to the 2 year limit were told to go back to customer service had grumbled about the fact that me and my colleague were still in our roles. They were told that our roles had changed too: we now report to the head of customer service in our office! No-one told me or my colleague this! I know I did a few special projects on the side that got noticed by said head of customer service plus my leader channeled my skills into a specialist skillset that brought about dramatic improvements in customer quality. In any case, if I do go back to the "supervisor desk", it'll be cool - I won an award when working that desk :) (and that award recognition would probably help keep me around too!)
I must admit that sometimes layoffs are brutal. Past layoffs here were handled badly IMO: some guys were just met at the door, escorted by security to collect their belongings, made arrangements about severance pay, and their badge turned in. This time around feels a lot different... we're getting vibes from senior management, they seem to have their list of people they want to trim down, and those who are worried have been given reassurances or otherwise. Because this would be a big layoff here, I think this one is being planned very carefully.
Mark.
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