"Since you don't have an ethernet cable and you want to change the WEP key over your wireless..."

[ghostsofgiants]

"...you'll get knocked offline until you reconnect with that new key, so make sure you don't lose that key."

"MY INTERNET'S NOT GOING TO WORK IF I DO THIS?!"

Do people even listen to me sometimes? x(

[DS1]

1. Some people should just run the risk of someone mooching off their internet

and leave the damn box alone.

[ghostsofgiants]

2. Yeah, really.

This was after I spent 15 minutes trying to determine whether she was trying to connect her new computer through a wireless or ethernet connection. She kept saying she was hardwiring it, then started talking about the wireless adapter that was plugged into the USB port and how the router was in the living room.

Not a nasty caller, just a really fucking stupid one.

[Rabrrrrrr]

3. I had the power to my house disconnected so that my computer wouldn't get a "surge"

and now it won't turn on.

Did it get "surged", whatever that is? Should I take it out of the packing box and look at it, or will that void the warranty? Or should I just take it back to the store and let them deal with it?

I've had the GEEK Squad over a dozen or so times, but all they ever do is sneer and laugh at me, and tell me to check my "fuses" and not to get my union suit in a knot, which is funny, because I've not worn a union seat in almost 5 years so I don't know what they mean, and I'm getting tired of writing them checks.

And my water is cold now, too, all the time, and the TV just shows some black thing that I assume must be one of those fancy BBC shows that I never understand. Could a "surged" hard drive cause the water problems?

By the way, this is all your fault, you stupid fucking ass, and I hate you, and why didn't you call me about this before? Why do you assholes have to wait until your customers have been so fucked over that they finally call you? Why can't you lay fucks call us for once, and be a little proactive for a change?

You make me sick, and I'm calling your supervisor, as soon as I finish this thirtieth beer and hit my wife.

-----


:rofl:

Sorry for the redundancy - just trying to lighten to your day by saying that, yeah, I totally understand your disdain of the willfully and woefully irredeemably ignorant

[ghostsofgiants]

4. Hahaha, good times.

:thumbsup:

[Rabrrrrrr]

5. You know, I have a very serious degree in the sciences (which means I'm a math god as well)

and I do not understand your sig line, which makes me think that it's either a drug reference (and I am long past my drug using years) or some other modern kind of cultural reference.

[ghostsofgiants]

7. "93 til infinity" by Souls of Mischief.

One of the best hip-hop albums ever.

[Rabrrrrrr]

9. Okay, thanks.

But what does the 93 mean?

[ghostsofgiants]

11. 1993, the year the album came out.

[Rabrrrrrr]

14. Oh.

I was hoping it was something more interesting than that.

Oh, well.

[ghostsofgiants]

16. Haha, sorry to disappoint.

It's more of a hip-hop nerd thing than anything else. Any Souls of Mischief fan who sees it loves it, haah.

[Midlodemocrat]

10. Hip Hop? That's Satan's music.

[DS1]

12. Go back to your hen party, snowbird

:eyes:

[Midlodemocrat]

15. Ha. You're just jealous because it doesn't snow here

anymore thanks to global warming.

:bounce:

[DS1]

17. Good thing, too.

Ya'll would be opening your windows in the drive-thru and freezing to death.

[Midlodemocrat]

19. No way. I only go to the drive thru to get unsweet iced tea.

Gotta stay caffeinated to live in this house.

[DS1]

21. to stay alive, more like.

cluck off

[Midlodemocrat]

22. Let me tell you something.

I have three of the highest maintenance children on the planet. Other people's kids do their own thing. Not mine. They always want to talk to me.


Which of course, is a good thing, but exhausting at times.

[ghostsofgiants]

13. No, this is Satan's music.

http://www.myspace.com/satanscommathe

[Rabrrrrrr]

18. Wow, a mix of the artistically bankrupt beach music genre, and the

artistically bankrupt death/goth/nu-metal genre.

[ghostsofgiants]

20. Not quite, more of a mix between surf rock and punk rock.

With some of the most hilarious lyrics ever. They're friends of mine actually. Fun as hell.

[Rabrrrrrr]

23. beach = surf rock

that's what I meant.

And I'll spot you the punk - I thought it more goth/nu-metal, but punk works just as well for it.

[ghostsofgiants]

24. They're basically the satanic offspring of Dick Dale and The Misfits.

Listen to the lyrics for "Princess Die." Gotesquely hilarious.

[Midlodemocrat]

6. DUDE!!! If I had known you were gonna post on DU about this

I wouldn't have called in for help!!!! :cry:

[ghostsofgiants]

8. You should know by now I like to complain about my job on here.

:P

[Kutjara]

25. It's the unfortunate result of the fact....

...that there are two kinds of people in the world: those that think before they pick up the phone, and those that pick up the phone before they think. The first group usually figure out the problem themselves because, lets face it, most modern consumer technology isn't that hard to operate. You therefore rarely hear from this group.

The second group are the knee-jerk telephonists, who grab the receiver reflexively whenever a new concept enters their heads. "Gotta call someone and find out what this is all about. Gotta call. Gotta call." Whether you work in tech support, billing enquiries, information, or at the "suggestions" number printed on the sides of food packages, it is this category of caller you will get 99% of the time. They abhor thinking and will do anything to avoid it. Unfortunately, this means that you end up being their brain.

Just think of it in terms of basic brain structure: they have delegated all higher functions to you, leaving themselves with only the brain stem. You are communicating with the most rudimentary level of human information processing possible. Therefore, instead of saying overly complicated things like, "type in your password," you need to descend to a lower level of simplicity: "Lift one of your hands and use one of its fingers to press the little button that has the word "ON" written on it. Doesn't matter which finger. Tell me when you've done it. I'll wait."

Can you tell I've worked in customer support?

[ghostsofgiants]

26. Oh man, so accurate.

[DarkTirade]

27. "Doesn't matter which finger." No, that's where you got it wrong right there.

They need all the instructions INCLUDING which finger to use.

And it gives you a chance to tell them to use their middle finger, which means they'll end up flicking themselves the bird, so you don't have to. :P

[ghostsofgiants]

31. And with any luck they'll mistake their phone's hang-up button/hook as a key on the keyboard.

[DarkTirade]

33. No, because then they'll call their supervisor and complain that you hung up on them.

:P

[DarkTirade]

28. Yeah, I remember the one time I had to call in to tech support for something.

Just a simple case of the CD they sent me not working to set up the modem properly, so I had to call Earthlink or whatever company it was do it manually. First thing I said to the guy was something along the lines of, "I'm a geek. Just tell me what to do and I'll do it. I know where the Control Panel is. I won't ask stupid questions along the way."

I could practically hear the sigh of relief the minute I promised not to ask stupid questions. :P

[Critters2]

29. I have no idea what you're talking about. And you know what that means:

[ghostsofgiants]

30. It means I can't see that image because my work firewall is blocking it.

x(

:P

[Critters2]

32. It's the obligatory bunny with a pancake on his head. nt

[mainegreen]

34. My router didn't come with any keys in the box.

I checked, and all it had was the router and some cable. No keys!
What do I do now?
Can I run down to the hardware store and have them make me some?

[ghostsofgiants]

37. I am honestly surprised no one has said that to me.

[CatholicEdHead]

35. WEP? Use WPA-TKIP instead

Much more secure.

[ghostsofgiants]

36. I know, the router she was using didn't support it though (older model with shitty firmware).

[grasswire]

38. are you answering wireless tech questions here?

'Cuz I can't get any real info from tech support. Their help is offshore, and I don't want to get into the experiences I've had, but a pc in this house has been unusable for several months now.