YouTube: Comcast had it coming

[Diabolita23]

I'm on an anti-Comcast streak, they tried to charge me for doing something they should do for free (moving wire). They just suck all around: http://consumerist.com/5031003/um-comcast-could-you-maybe-not-randomly-dig-up-my-property-without-asking and honestly, they have it coming: http://www.youtube.com/watch?v=vSPvQ2Kb484

[Deja Q]

1. It's not the grunt worker's fault - it's management that tells them what to do?

BTW: Looks fake; mommy and little girl's dialogue before he rings the doorbell seems too stilted.

[Diabolita23]

2. I suppose you're right, but it's so hard to get a human

I can understand the sentiment of the video because, well... blame the messenger. When that's the only human face of the giant monopoly you are faced with - of course you'd take it out on the cable guy...