Some help here, please...How do I scan a document into my computer?

[Aristus]

I've got a COMPAQ computer and a new HP printer/scanner that I don't know how to use. I put the document in the scanner and pressed 'scan'. I thought a window would pop up onscreen that would talk me through the process, but so far, nothing. And the scanner, which came packaged with the computer, doesn't have a user's guide or onscreen tutorial. I want to scan in a photo you guys might like, but so far, no luck.

I admit to being a computer doofuss..can anyone help me?

[Book Lover]

1. Did your scanner come with software?

And the basics:

Is your scanner plugged into the wall for power?

Is your scanner plugged into your computer?

Is your scanner turned on?

[Aristus]

2. Yes, to all four, smart-aleck...

:argh:

I'm looking at my printer software right now, and there's no file for scanner info...

[Richard Steele]

3. Wow. I think I'll skip any attempts to assist you.

Good luck with your scanning problem. :hi:

[Aristus]

8. Ooh, ouch! Okay, too harsh there? I'm sorry. I was trying to sound affectionately discouraged.

My apologies...

No, wait...please come back!

[Richard Steele]

11. Oh, my bad. Please disregard that comment,then.

I just came from GD; I'm probably not LOUNGEing properly yet. :hug:

[Aristus]

14. Thanks, man. We're all about the love here in the Lounge.

B-) :hug:

I found the "Printers And Phones" file on My Computer. All it says is my scanner is installed and it passed a diagnostic.

[Richard Steele]

17. Well, I just went to get some nice, relaxing wine...

..and I see from your post below that it's working now. Congrats! :toast:

[Aristus]

20. Thanks! Watcha drinking? I'm working on a fairly mediocre Chianti right now.

I need to finish the bottle so I can go out and get a better vintage. :toast:

[Richard Steele]

21. No way it's as "mediocre" as the swill I'm forcing down:

[Book Lover]

7. Yeah, it *is* frustrating, isn't it?

May I ask what model HP you have? I may be able to find some info on the boards...

[Aristus]

9. HPDeskjet F4180 All-in-one.

n/t

[flvegan]

4. When you pressed "scan" what did the scanner do?

Was there a prompt or window that suggested where the image would be stored?

Since you're likely using Windows, your ImageViewer will probably pull it up.

[Aristus]

10. I pressed 'scan' and it made the same rattly preparatory noises it makes when it

is about to print something. But then...nothing.

[flvegan]

13. Reinstall your software that came with the scanner/printer.

Then, check for online driver upgrades. Then, try again.

[Prisoner_Number_Six]

5. If installed properly your scanner should show up in My Computer

If you see it there, try right-clicking on the icon and seeing if there's a SCAN (or something similar) option. If not, double click on it to open up the wizard and follow it through.

[supernova]

6. Does the printer have a monitor screen built in?

If so, check for on-board help.

[democracyindanger]

12. Look for a program called "hp device manager"

Start it.

[Aristus]

15. Hey! It WORKED! I don't know what I did, but it finally scanned in my document!

Thanks, guys! :grouphug:

[truedelphi]

16. Okay now please supply yr street address - when i need something scanned

I'll finally have a way to do it!! (If you'll help me, that is!!)
;-)

[democracyindanger]

18. FYI scanners have to warm up

Maybe that's what it was doing.

[Book Lover]

22. Hey great!

I went to the back of the house to take care of an emergency, I come back and you've got it solved. I'll be looking for that pic you promised...

[QueenOfCalifornia]

19. Have you sacrificed a goat?

that always works.