ROFL! Best customer support e-mail ever!

[Deja Q]

Dear,

Thank you for contacting our Verizon Wireless website. We are happy to assist
you with your ringtone question.

We apologize but installing ringtones, wallpaper, or applications from sources
other than Verizon Wireless services such as Get It Now or V-Cast is not
supported. We apologize for any inconvenience. For more information on V-Cast and Get
It Now (including application descriptions, handset compatibility, pricing and
airtime requirements), please visit the links below:

http://www.verizonwireless.com/getitnow/
http://getitnow-origin.vzwshop.com/vcast.home.do

If you have further questions or concerns, please write to us again through
www.VerizonWireless.com. We appreciate your business and thank you for choosing
Verizon Wireless.

Sincerely,

Xxxxxx
Verizon Wireless
Data Technical Support

"We never stop working for you!"

(All names replaced with X's to protect the folks -- note that there was no name after "Dear,".)

Yeah, my contract ends the soonest possible moment. They say "not supported" but there are several sources, including Motorola, that say "not allowed" or "features cut off at vendor request". And they ought to change their slogan too... it's a bit of a lie. They should change it to "We never stop nickening and diming you."

[GoddessOfGuinness]

1. Had a similar incident a couple of months ago...

Something was clearly wrong with the phone line, because our DSL wasn't working. Verizon said they couldn't check it out because we don't have THEIR DSL service.

Fortunately, the tech guy had to come out to switch lines around for us, and he took care of the problem...which was an outside line malfunction.

[smtpgirl]

2. Verizon anything is a laugh