What? Huh? Excuse me? I can't understand you.

[SeattleGirl]

That was the substance of a "conversation" I just had with someone from my credit card company. This woman had an extremely thick accent, so thick I could hardly understand it.

No offense intended to anyone who doesn't speak English as their first language, but for heaven sakes, company owners, if you are going to have someone call people, could you please make it someone who has more than a barely fundamental grasp of English? :grr:

[Jamastiene]

1. I've had that experience. Some people can have an accent and be

understandable, but not the ones hired by companies for us to talk to as "customer service representatives". I had one call me (unsolicited) from my phone company that would not stop rolling her r's long enough to shut up and listen to me tell her No, I'm not interested in changing my plan. I called to complain to them and they said they authorized that. I told them to get someone, anyone, would could speak Enlgish to call me during dinner next time to harrass me. And this is coming from someone who can understand my Iranian teacher better than anyone in my class in college. It has so little to do with nationality. It has to do with proper pronunciation of the English language. Damn, speak clear enough so someone can understand. That's all we are asking them, nationality bedamned. Some American English speaking reps suck at it too.