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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 10:22 AM
Original message
Good news and not so good news
The good news - I got a letter stating that I will receive unemployment. The same day, I got my first check. :woohoo: They determined that I was fired due to unavoidable absences. No kidding.

The not so good news - My food stamp card was supposed to have updated on the seventh, but it STILL hasn't. I talked to the caseworker last week and was told that she is behind because her caseload is so heavy. Sad, but that doesn't feed my children. She said that she guessed she was going to have to go in to work on Saturday to catch up. Apparently she didn't do that. I called on Monday, but couldn't reach her. I left a message with the receptionist. The receptionist looked up my case in the computer, and was reading aloud to herself. I heard that "(something) not initialized by caseworker", and she commented that "today is the last day". She told me that she would give the message to the caseworker. I never heard from the caseworker, and the card never updated. Right at five o'clock, I got a call from the guy at the Worksource (you remember, the "get a job in a month or volunteer" guy), who told me that neither myself nor my husband now have to participate in the program. When I asked why, he didn't know.

So, I'm thinking...If Monday was the last day for the caseworker to update my food stamp case in the system, and she didn't, then it's automatically been kicked, and the Worksource received notification.

So, yesterday, I went to the food stamp office. I could not see my caseworker because she was in appointments (I told them I'd wait as long as it took), but when the receptionist called her and told her that I was there, the response of the caseworker was "I still haven't had a chance to finish that case in the system. I need a couple more days." :wtf: I asked to see a supervisor, but was told that there wasn't one there at the time. Yeah, right. I asked for the name of the supervisor, but they wouldn't give it to me. I do believe I'm going to find the phone number for someone in Austin to raise hell to. I have $3 left on my card, which won't even buy a gallon of milk. My children go through a gallon of milk in a day if I don't watch out. I've had to say "Milk with meals only, drink water the rest of the time".

I also went to the Worksource yesterday and got info on six jobs. Four of the six require a typing test (results must be attached). I took the test, did 47 wpm (they required 40), but the results wouldn't print. The lady tried everything to get them to print, but no go. The guy she runs to for help was gone to another office, so I have to wait to apply for those jobs until they figure this problem out.






:crazy: :crazy: :crazy: :crazy: :crazy: :crazy:
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efhmc Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 10:28 AM
Response to Original message
1. Please contact Family Outreach in Austin.
Family Outreach of America Incorporated
(512) 451-4005

Address:

7801 N Lamar Blvd
Austin, TX 78752

Cross Street:
Between W Anderson Ln and Ramp

They will/ should be able to provide you with some of the info you need. Also, they can help you find emergency assistance. Good luck.
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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 10:45 AM
Response to Reply #1
3. I don't live in Austin
I live in Houston...the big bosses are in Austin.
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GOPisEvil Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 10:31 AM
Response to Original message
2. Check your PM.
I hope it helps.
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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 10:46 AM
Response to Reply #2
4. I will call them now
Thanks so much.
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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 10:58 AM
Response to Original message
5. I just off off the phone with the ombudsman's office
(Thanks GOPisEvil!!!)

They took all of the information, it will be referred to the Houston Regional office, and someone will call me within 24 hours.
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GOPisEvil Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 10:59 AM
Response to Reply #5
6. Excellent!
:thumbsup:
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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 11:01 AM
Response to Reply #6
7. She said that the Houston office will get in touch with the supervisor
at the office that I go to. If they don't call me in 24 hours, I am to call her back.

I told her that this isn't funny. I have two kids to feed.
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GOPisEvil Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 11:03 AM
Response to Reply #7
9. I used to work in a regional office (not Houston).
Edited on Wed Jun-15-05 11:04 AM by GOPisEvil
Believe me, we wanted state office off our backs. I'm sure it'll get cleared up soon.

Edit - be sure to let them know that you've started receiving UIB if you haven't already.
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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 11:14 AM
Response to Reply #9
13. They knew that I had applied
The day I went for my FS appt was also the day that I was fired. I applied for UIB online that morning. I'll report the income, after this crapola get cleared up.
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NoSheep Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 11:01 AM
Response to Reply #5
8. I'm glad to hear you have had some good news.
:D Hang in there, I know you were feeling terrible last week:hug:
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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 11:04 AM
Response to Reply #8
10. Thanks
Last week was really bad, and this week wasn't starting off much better. It was so good find an unemployment check in the mailbox after the morning I'd had yesterday. Now, thanks to GOPisEvil's help, this might get fixed, too.
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Lisa0825 Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 11:07 AM
Response to Original message
11. I'm really sorry you are having a bad experience with the Worksource.
I work at a Worksource office. If there is anything I can do to help you, please PM me.
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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 11:11 AM
Response to Reply #11
12. The Worksource isn't the main problem
The food stamp people are currently the reason for the rage.I have had trouble with Worksource when I try to get job info. They can only give me info on three jobs a day over the phone, half the time I have to leave a message, and no one calls me back. That's why I went down there yesterday. I got info on jobs, so that was cool. I just can't get my typing test results until they figure out how to print them. She said they haven't tried to print results in a long time.
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Lisa0825 Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 11:34 AM
Response to Reply #12
14. That is really pathetic.
We print our results ALL THE TIME. This is NOT rocket science!LOL!

Do you know about www.workintexas.com? You can search the same jobs we search through that site.
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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 11:39 AM
Response to Reply #14
15. Well, the computer is networked to the printer in the resource room
For some reason, it wasn't printing. There was only one printer installed on that computer, and it appeared to be the right one.

You would think that more than one person would know how to fix this.
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