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A top official of Best Buy apologized yesterday to administrators and students at Georgetown Day School for any discriminatory practices at its Tenleytown store and said the company is taking steps to make sure "that all of our customers are treated with dignity and respect."
Bradbury H. Anderson, vice chairman and chief executive of Best Buy Co., said in an e-mail to school officials that the company "fell short" of its code of behavior in dealing with the private school, which complained that its black students have been treated unfairly since the store opened on Wisconsin Avenue NW last fall.
"Thank you for alerting us to the situation at our Tenleytown store," Anderson said in the e-mail to Peter Branch, the head of the private school, and Paul H. Levy, principal of its high school. "One of our company's core values is to 'show respect, humility and integrity.' It appears we fell short of our own code of behavior. . . . We apologize" to school officials, faculty and the students.
Levy wrote a letter to Best Buy last month complaining of several incidents of racial discrimination against Georgetown Day's black students, saying employees followed them as they shopped, subjected them to searches and, in one instance, admitted a group of young white students to shop but barred a group of young blacks.
http://www.washingtonpost.com/wp-dyn/articles/A57861-2004Apr30.html