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ariellyn Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-12-05 03:39 PM
Original message
Oh and one more thing....
I am so frustrated with companies that rip you off with sleazy sales tactics.

I just cancelled U. S. Cellular service after being a customer since 1999 because I moved and no longer get good reception. Basically, I can't use my cell phone at home which is where I want to use it. I bought 1,000 minutes and use about 200 because of the bad reception. Called the company yesterday to see what they could do and the robots got on the phone repeating over and over to me that I would have to pay $150--scratch that $300--to cancel my contract for two cell phone lines that I can't use. Then they had the audacity to tell me how much they value my service and to try to talk me into buying something else. I forgot to mention that I moved near the lake and they told me that their service doesn't work well near large bodies of water. Still, I have to pay.

Called SBC to get land lines because I paid the damned $300 to cancel the contracts. Was going to buy DSL. Guy keeps adding in this charge and that charge (install, shipping and handling, tax, etc.) Then he tells me I have to get auto bill pay for two years. I refuse. He says I can pay $200 up front to buy their DSL. I opt to pay the $200 which goes toward my bill--along with a host of of charges.

He charges about $350 to my Visa then tells me I have to agree to a one-year contract. I lost it. I told him to cancel my order. Of course now I'll have to wait a week to get my money back into my bank account.

Screw SBC. Screw U. S. Cellular. I'm tired of being ripped off.


:wtf:
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Boredtodeath Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-12-05 03:44 PM
Response to Original message
1. Get Vonage
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radwriter0555 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-12-05 03:45 PM
Response to Reply #1
2. Yes. Vonage, a Canadian Company, is OUTSTANDING.
We just love their service.
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NoSheep Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-12-05 03:46 PM
Response to Reply #1
3. Vonage is just for use at the computer? Can it be mobile?
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ariellyn Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-12-05 03:49 PM
Response to Reply #3
5. I just called, you have to have broadband before you can sign up. nt
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Boredtodeath Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-12-05 07:50 PM
Response to Reply #3
7. Look up SoftPhone on the site
Not mobile as you know it today, but turns your laptop into a phone. Cool, actually.

I've had Vonage for almost 2 years now and am VERY satisfied. You don't pay long distance charges in the US and Canada and it's flat fee $24.95/month. All the "standard" phone company bells and whistles included too - call waiting, 3 way calling, etc. - in the same flat fee.

It's rock solid stable and works like a charm. You can even buy the equipment you need at Office Depot and some other chains.

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ariellyn Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-12-05 03:46 PM
Response to Reply #1
4. THANKS. I'm calling right now. n/t
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ariellyn Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Apr-12-05 04:26 PM
Response to Original message
6. Anybody know any good/reliable/economical ISP providers?
I'm tired of Earthlink too.
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