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Time Warner Charges You $0.23 For The Coupons

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Nomad559 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-09-07 06:06 PM
Original message
Time Warner Charges You $0.23 For The Coupons
Time Warner Charges You $0.23 For The Coupons Included In Your Bill

http://consumerist.com/consumer/badvertising/time-warner-charges-you-023-for-the-coupons-included-in-your-bill-287797.php

Time Warner charged Nick $0.23 cents for the Home Shopping Network coupon included in his monthly bill. The "Adhsn fee" listed on his bill was an oversight, according to a Time Warner representative, who defended the omnipresent charge as something that is usually "just bundled somewhere else." Nick writes:

I'm a Time Warner customer in Charlotte, NC and recently got my August bill. Looking over it as usual, there is a new fee "ADHSN Fee" of 23 cents. I know FCC and taxes, but ADHSN I didn't comprehend. After calling customer service the agent was perplexed and finally realized that they were charging me for the Home Shopping Network ad/coupon they included in my bill. Apparently, they claim this charge has always been there, it's just bundled somewhere else. I think they are full of crap. Plus he claimed he couldn't remove it. So now I have to pay to be advertised to. 23 cents to 100,000 cable customers is $23,000 to put little useless ad in my cable bill. Shouldn't the home shopping network foot the bill?
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BadGimp Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-09-07 06:12 PM
Response to Original message
1. SUBMIT
We are all Lumpen to these people!

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peacebird Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-09-07 06:19 PM
Response to Original message
2. send back the coupon with your check MINUS the 23cents
Edited on Thu Aug-09-07 06:24 PM by peacebird
They can't make you pay for a service you didn't request.

edit - A slimey trick TIME and Sports Ill are using now is to send their magazine UNORDERED for a couple months then send the bill. They can send the magazine as a product FREE (if you are on the no-spam mail ist it's their only direct access). They send the bill hoping most folks will either decide they like the magazine and pay OR think someone in the household had ordered it because it has been coming and so will pay anyhow.

Sports Ill sent their calendar to me several years unordered because we had ordered one as a gag gift for my brother. When I called them up and said "I know we didn't order this" they said the initial order had signed me up for the "yearly club". I said not only NO, but no way. I am not paying. If you want the merchandise back, send me a self addressed stamped envelope. I never rcvd another swimsuit calendar.

Bicycle magazine pulls the same stunt.
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aquart Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Aug-09-07 06:43 PM
Response to Reply #2
3. I recall a New York law that says you don't have to pay
for any unordered merchandise. If it's still on the books, or not, I find it works wonders.
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