From TomDispatch, via AlterNet:
America Gone Wrong: A Slashed Safety Net Turns Libraries into Homeless Shelters
By Chip Ward, Tomdispatch.com. Posted April 2, 2007.
A dirty little secret about America is that public libraries have become de facto daytime shelters for the nation's street people while librarians are increasingly our unofficial social workers for the homeless and mentally disturbed. Ophelia sits by the fireplace and mumbles softly, smiling and gesturing at no one in particular. She gazes out the large window through the two pairs of glasses she wears, one windshield-sized pair over a smaller set perched precariously on her small nose. Perhaps four lenses help her see the invisible other she is addressing. When her "nobody there" conversation disturbs the reader seated beside her, Ophelia turns, chuckles at the woman's discomfort, and explains, "Don't mind me, I'm dead. It's okay. I've been dead for some time now." She pauses, then adds reassuringly, "It's not so bad. You get used to it." Not at all reassured, the woman gathers her belongings and moves quickly away. Ophelia shrugs. Verbal communication is tricky. She prefers telepathy, but that's hard to do since the rest of us, she informs me, "don't know the rules."
Margi is not so mellow. The "fucking Jews" have been at it again she tells a staff member who asks her for the umpteenth time to settle down and stop talking that way. "Communist!" she hisses and storms off, muttering that she will "sue the boss." Margi is at least 70 and her behavior shows obvious signs of dementia. The staff's efforts to find out her background are met with angry diatribes and insults. She clutches a book on German grammar and another on submarines that she reads upside down to "make things right."
Mick is having a bad day, too. He hasn't misbehaved but sits and stares, glassy-eyed. This is usually the prelude to a seizure. His seizures are easier to deal with than Bob's, for instance, because he usually has them while seated and so rarely hits his head and bleeds, nor does he ever soil his pants. Bob tends to pace restlessly all day and is often on the move when, without warning, his seizures strike. The last time he went down, he cut his head. The staff has learned to turn him over quickly after he hits the floor , so that his urine does not stain the carpet.
...(snip)...
Ophelia is not so far off after all -- in a sense she is dead and has been for some time. Hers is a kind of social death from shunning. She is neglected, avoided, ignored, denied, overlooked, feared, detested, pitied, and dismissed. She exists alone in a kind of social purgatory. She waits in the library, day after day, gazing at us through multiple lenses and mumbling to her invisible friends. She does not expect to be rescued or redeemed. She is, as she says, "used to it."
She is our shame. What do you think about a culture that abandons suffering people and expects them to fend for themselves on the street, then criminalizes them for expressing the symptoms of illnesses they cannot control? We pay lip service to this tragedy -- then look away fast. As a library administrator, I hear the public express annoyance more often than not: "What are they doing in here?" "Can't you control them?" Annoyance is the cousin of arrogance, not shame.
We will let Ophelia and the others stay with us and we will be firm but kind. We will wait for America to wake up and deal with its Ophelias directly, deliberately, and compassionately. In the meantime, our patrons will continue to complain about her and the others who seek shelter with us. Yes, we know, we say to them; we hear you loud and clear. Be patient, please, we are doing the best we can. Are you? ......
The complete piece is at:
http://www.alternet.org/story/50023/