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:rant: alert
HAD to go the credit route when I needed a new bed and recliner NOW. Silly me...was very pleased that my credit score was good enough to allow Citifinancial (yes, I am naming names and pointing fingers) to smile upon me to the tune of $2000 (much less than I needed, intended to, and ended up spending).
Figured I'd done good because I'd gotten a 24 month same-as-cash (no interest) deal and budgeted to pay it off within 18 months- that'd leave me a 6-month "holy shit, life happens" safety net where I could get away with making smaller payments. All hell will break loose if I don't have it paid off by then...27.99% interest on the ORIGINAL SUM, but I'm gonna be long gone dust over the horizon by then if it KILLS me.
OK...so I get this thing in the mail saying my payment due date is the 5th of the month. WTF? I get my SSDI check on the 3rd of the month, and that's when I pay my bills...no way can I get this there by the 5th. Call them (and they have got the most MADDENING computerized phone system...you CANNOT circumvent it by pressing '9' or '0' because it'll take you back to square one).:grr: I'm ready to bite the heads off live chickens by the time I get a live person...and gods forgive me, but it's somebody who is very obviously ESL. I tell him that I know it's not his fault, and that he might want to pass it up the food chain that the operators might catch less hell if the computerized phone answering system was revamped. I'm pissed off already, but it's not his fault. It's NOT fair to the customer service people to get customers angry, hostile, and spoiling for a fight before handing them off... at least, that's my not-so-humble opinion.
Anyway...I ask the guy about pushing my due date back. Sure, we can do that for March...but not this month...and if I don't get the payment in before the 5th, there will be a $39 late fee assessed. WHAT? :nuke: OK, OK...calm down, I can deal with this. Don't like the idea, but I can make a minimum ($10) with my VISA, wait a few days, and then send in the payment I WAS going to use to apply to March. Can't do that...only debit card or checking account is acceptable. Alright, that's acceptable...I don't like the idea of using the MasterCard to pay the VISA (so to speak) anyway. Problem dealt with, right? Except that the kicker is that THERE IS A FIFTEEN DOLLAR FEE TO MAKE A PAYMENT THIS WAY. :wtf: WHAT...THE...FUCK....I am supposed to pay THEM for the privelege of being allowed to save them some money? Citifinancial (still with the names and fingers here) saves $$$ by doing it this way; I went through this with AOL many years ago when I was still with them. I kicked up enough of a fuss that they finally not only allowed me to pay by check, they gave me a special rate.
I would have protested this more had I gotten a person whose language skills were better; as it was, I was so angry by then (what with the computerized baffle and the policy) I didn't trust myself to remain courteous.
Looks like my choice is whether I get screwed for $39 or $15. Gee, when you put it THAT way...:banghead: I'm going to get this thing paid off as fast as I can...and I intend to be very VOCAL with the CAVEAT EMPTOR!! THESE GUYS'LL SCREW YOU OVER SIX WAYS FROM SUNDAY! :mad::grr::nuke::banghead:
Thanks...:blush: I feel better now.
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