Breakdown Knocks Out Netflix Site

[OhioChick]

Source: AP

1 hour ago

LOS GATOS, Calif. (AP) — Online DVD rental leader Netflix Inc. is suffering a technology breakdown that's knocked out its Web site, inconveniencing its 7.5 million subscribers.

The outage could mean some customers will have to wait longer than usual for their next rentals.

Company spokesman Steve Swasey says the trouble blocked access to Netflix's Web site about 7 a.m. PDT Monday. The site was still down in the afternoon.

Swasey says DVDs that normally would have been mailed Monday may not go out until Tuesday because the problem also has hobbled some Netflix distribution centers.

Netflix is based in Los Gatos.


Read more: http://ap.google.com/article/ALeqM5hyOL-Q-I8CjWzxyZ8esBxfwkuRxQD8VK240G0

---

Figures.....Sick with the flu and waiting for some movies to watch. :(

[Mz Pip]

1. That explains it.

I've been trying to log on all day to add a couple of movies to my list. :-(

[mcscajun]

2. I knew it! I tried signing on this morning to check my queue, and got nothing but errors.

Thanks for posting this. :hi:

Here's what they've got up on the site now...

The Netflix web site is temporarily unavailable.
Our site is temporarily down. We're working hard to get the site up as soon as possible. Sorry for any inconvenience and thank you for your patience. You can contact Netflix Customer Service at 1-888-638-3549.
-- Your friends at Netflix

I'm glad I didn't run around like crazy this morning trying to get my returned movies in the collection box. They went out this afternoon; if I get movies by Wednesday, I'll be happy, but I'm not counting on it.

[Systematic Chaos]

3. I can't afford 'em right now, but I love the service when I have it.

I hope to be subscribing again sometime this year. I hope they get the problems fixed soon. :)

[shadowknows69]

4. I'm bummed, they just added "JFK" to instant watch too.

[gorbal]

5. Mine are still waiting to get out in the mail

Who knew my tendency to procrastinate would be of use.

[kestrel91316]

6. I LOVE Netflix. I've had it for over a year, and have no plans to

D/C it. I have about 50 films on my queue right now........

[KittyWampus]

12. I love it too. User friendly and their Customer Service is the epitome of professional courtesy

[Xenotime]

7. They shoudl offer a refund for customers who are waiting.

[KittyWampus]

13. considering how good their Customer Service is, I bet they will.

[blogslut]

8. Thanks for the info

Been with Netflix for years now. I've taken a break on having the DVDs sent to my house. Now I just use the "watch online" feature. Good to know that the site's down temporarily.

[thecrow]

9. I am able to log on now.

I just did it!
It's up again!

[OhioChick]

10. Yes it is!

:woohoo:

[mcscajun]

11. Yes! It's BACK!

:woohoo:

[Lorien]

14. Got a library nearby?

I live in Orlando. The library system isn't great here-not nearly as good as the one in Columbus or Cleveland-but I can still check out the newest DVD releases or order them on line for free-even Micheal Moore documentaries.

[OhioChick]

15. A 5% Credit to Boot!

"As you may have heard, our shipping system was unexpectedly down for most of Monday. We should have shipped your DVDs but were unable to. Your DVDs were shipped today, Tuesday, March 25th, instead.

We are sorry for any inconvenience this has caused. We will issue a 5% credit to your account in the next few days. You don't need to do anything. The credit will be automatically applied to your next billing statement.

Again, we apologize for the delay and thank you for your understanding. If you need further assistance, please call us at 1 [phone]."

-The Netflix Team

:applause:

[bikebloke]

16. I've just started using Netflix

The down time didn't affect me as my returns were en route.

But they're certainly better than my local brick & mortar video shop (Hollywood Video). I noticed more and more films weren't showing up (especially my foreign flicks). Then I noticed mainstream films were represented with a small token number of copies, or not at all. On the other hand, straight-to-DVD rubbish was infesting the shop. I think some corporate genius figured people in the mood for a movie wouldn't walk out empty handed and grab the crap. And I suspect they're picking up the straight-to-DVD's for pennies.

So I'm happy and saving money to boot.