Report: Denver airport de-icing firm fed test answers to employees

[RamboLiberal]

Source: USA Today

Here's a little ugly travel news to mull during this busy season: the largest de-icing contractor at Denver International Airport has been feeding the answers to tests to its employees, allowing them to pass easily even if they don't understand the complexities of their jobs, according to a Denver television station report.

Denver television station KCNC aired the report yesterday. It included hidden camera video purportedly showing an instructor handing out answer sheets to tests for local employees of Servisair, a major aviation ground services company. According to the company's website, it provides ground services at more than 140 locations worldwide. KCNC reports the company serves 11 U.S. airports.

"There's no excuse for just giving the answers," Servisair vice president Dino Noto told the station. "The training here was clearly improper, clearly improper. That's not acceptable. We don't want to create a paper trail, we want them to be fully trained."



Read more: http://blogs.usatoday.com/ondeadline/2007/11/report-denver-a.html?loc=interstitialskip

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Wonderful! That's one helluva important job if it's snowing/freezing rain at airport. A number of crashes have occurred when airplanes have been improperly de-iced.

[WGS]

1. My company does the same thing

on FAA mandated tests....they have been doing it for years.

[enlightenment]

2. Interesting. Why?

What is your company's rationale for doing this? Are the tests considered redundant?

[DRoseDARs]

5. If it hasn't been done already, should you, oh I don't know, report it?

Just a thought... :shrug:

[BadgerKid]

3. NCLB?

No Contractor Left Behind :evilfrown: :scared:

[ladywnch]

4. I have trained both TSA checked baggage screeners and CBP officers

and both times we were told "no one fails"......near the end of the TSA training program answers were being given out regularly. They had a schedule to make to claim victory and make schedule they did. VICTORY! We're all safer now! I know with CBP there were union issues....we could not fail them. I made the mistake of suggesting that one of the officers wasn't really solid on the 3 million dollar piece of equipment he was being left in charge of and OH MY GOD what a shit storm I set off! Many ( not most) of these people are rocks......they have no technical comprehension what-so-ever and we are giving them hundreds of millions of dollars worth of high tech equipment to "fight terror and drugs wars" and we might as well be giving it to 5th graders.

I'm not surprised by this at all. the trainers are in a no win position.