36. Bought a 55 Vizio at Costco (FREE extra yr warranty) 26mo ago. It went bad at 23mo.
There were 4-6 phone calls beginning with Costco, some emailed photos to Vizio, and the set was eventually replaced by a brand new not-the-very-latest 55 model. The process took 2-3 weeks from start to finish.
The delivery guys were fast and efficient. They even did the set-up on the new set.
We'll buy our next set at Costco again, primarily for price and the free extra year warranty.
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