Reply #14: The boss should never give any information to an "unknown caller". [View All]

[cbdo2007]

If they do, the employee should bring it up with their HR department as a major safety/security issue.

Now if the person identifies themself, then it is up to the boss how much information they want to give out but they certainly should not give out any personal information as defined in the employee handbook.

I believe it's actually against the law for bill collectors to contact someone at their place of business, so the employee needs to tell the company not to contact them there ever again. Check the Fair Debt Collection Act thing as I think it is defined in there.