11. I ran into this all the time working at Wellpoint.
The tiered system and the formulary made having coverage for prescriptions almost useless. And if you were going out of town and needed to refill your prescriptions early so that you would have enough for the trip, you had to jump through all kinds of hoops.
I do not know how I stood that job for as long as I did (almost 3 years). :banghead:
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