Reply #28: According to the article.... [View All]

[DeSwiss]

...some of the neighbors has been cutoff as well. To me it looks like they've underestimated capacities that they'd need and have begun to impose these "unknown acceptable limits" as a shot across the bow to teach all the others to stay in-line. Of course they'd never do this if there was true competition....

Excerpt the from article:

Carriero received a phone call from Comcast in December 2006 warning him that if he didn't cut back on his usage, they were going to cut his service. When he contacted customer service to see what he could do, they had no idea what he was talking about and even suggested it was a prank call. One month later, he woke up to no Internet. When he called Comcast, they informed him he would be without service for 12 months.

For the next few months, he, his wife and his six children were without Internet until DSL came into their neighborhood. Comcast told Carreiro he was downloading 200-300 gigabytes per month. He said he and his family download a lot of data but could never have used that much. So when he got his new service, he began tracking his use using two independent data logs.

“We haven't broken 50 Gigs a month yet and we tried,” Carreiro wrote in an e-mail. “I've even built a server for family photos to be shared and still we're not breaking 50 Gigs.” Carreiro said he has spoken to hundreds of people in 15 states in the past five months who have had their Internet privileges revoked by Comcast. But Comcast spokesperson, Charlie Douglas, said only .001 percent of Comcast's customers ever horde too much bandwidth.

Carreiro, whose neighbors have also lost their Internet, doesn't agree. “If it's so low, why do I have a couple of people right down the street who have had their Internet taken away?” Carreiro asked.