Reply #2: Ahhh, wait...there's MORE. Some of this IS a scream..... [View All]

[MADem]

FWIW, this is NOT the first time NMCI has refused to release their actual polling figures. This has been SOP for SEVERAL years. A few more salient comments from dissatisfied users:

http://www.govexec.com/mailbagDetails.cfm?aid=29380

NMCI. An abbreviation that in today's Marine Corps sends chills down spines, makes eyes roll, makes people either laugh, cringe, or start using four letter words. For at least 6 years, we have had to endure a corporation that has spawned nothing but pure hatred from its customers. They expect many forms, some more complex than a simple tax return form, and give very very very little in the way of service, and customer satisfaction in return. It started out promising, and has become nothing more than a money hungry, non-helpful, arrogant, waste of space and manpower. I hope NMCI reads this and sends me an evaulation form, I'll be glad to get into full detail of why I loathe them.

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I would like to see this survey for myself. Obviously I wasn't asked but as far as Government being scammed goes, this one is right up there at the top! Does the survey ask how many production hours are lost due to NMCI? does it ask how many missed deadlines are attributed to NMCI? Does it ask if you have ever been unable to submit a report in a timely manner? Does it ask if you get irritated when you cannot open a .mil ,.com or other official Marine Corps program? ie; MAXIMO, PRISM, Marine Online. Yes, NMCI SUCKS! Where can I get a couple hundred of those bumper stickers?


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Having just returned from serving 3 years in Japan, my wife (GS-11) and I were looking forward to our new jobs at Quantico. Then we encountered NMCI. My wife went to work for 3 weeks without a computer because, NMCI could not fix the problem of "rebooting contantly" on my wife's computer. They eventually took it and replaced it with another. Me on the other hand, I'm working on a P3 500 Mhz, DRMO reject and I hope the heck I never have to cut-over. I've been in the IT side of the Marine Corps for over 15 years, and NMCI will "Nickle and Dime" units to death. Why do so many places have 2 computers on their desks? One for Outlook and another to do actual work on! Too many units are starting their own domains to by-pass NMCI restrictions. Talking to the help-desk is like talking to a 7 year college drop-out who doesn't care if your problem is resolved or not. EDS is so broke that they are hiring 4th echelon folks for 1st echelon support. NMCI = Titanic, it's just a matter of time.

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Navy officals. NMCI officals. EDS officals. Officals to the left of me. Officals to the right of me. Officals behind and in front of me. And all of them denying access to the survey results. And all of them nameless. Gee. Ya need a score card to tell'em apart. Or just maybe you're not supposed to be able to in the first place? Hmm. If I were in Gordon England's position as Secretary of the Navy and IF I had a set of stones, and IF I really cared about the Governments best interests (as opposed to FILL IN THE BLANK) some nameless officals would have 72 hours to have those survey results on my desk so they could be made public. Or I'd be going on a nameless offical head hunting expedition. Unfortunately, they're not an endangered species. Yet.

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....- The recent outbreak of yellow and black bumper stickers at my base that read "NMCI SUCKS". - While visiting the Norfolk Navy Base, the curse from one military officer to another "NMCI You!!!". I think it means promising one thing and delivering a lot less.

:rofl: