Reply #7: You are absolutely [View All]

[Callalily]

not going to believe this. I finally got my on-line game to work, after chatting with technical support from both Sony and my internet service. Apparently there are no firewalls on my new modem. Cable people were baffled and could not help me. Sony people told me it was my internet provider. Ugh!

So this is how I got things working. I unplugged the modem and waited the obligatory three minutes. Connected my game cable to my modem and edited my network settings (again!) on my game, and it finally connected.

But there's a strange part here. When I switched cables to get back onto the internet, I could not get a connection, so I unplugged the power to my modem (waiting the obligatory three minutes) and hooked onto the internet, but it took several attempts before I got a connection.

Continuing my testing, I switched cables again to try out the on-line game, and got the "no connection" message" again, unplugged power, etc, etc.

So apparently, I must unplug power to the modern every time I want to switch between playing on-line games and connecting to the internet, and make several connection attempts before succeeding.

Have you heard anything so stupid in all your life! Hopefully I will continue to get connections, but this is utterly ridiculous.

But I would like to thank you for all your time and help with my problem. I truly appreciated your efforts.