Best Buy is GROSSLY FUCKING INCOMPETENT!!! (rant ahead) [View All]

[BreweryYardRat]

I had boot issues with my year-old laptop. Something was causing the hard disk to take 15-20 minutes to boot up. Tried seeing if the problem would work itself out in time. Tried troubleshooting it myself. Tried reinstalling Windows. Nothing worked. The Best Buy techs at my local store said they'd look at it. They did. Couldn't figure it out. Sent it off to the main service center. Took 'em a fucking MONTH to get it back to me.

I get it back Tuesday night. My poor old dad drives 45 minutes to return it, because neither of us trusts a shipping company to send it undamaged.

The system board's been pulled, keyboard's been replaced, and the hard drive's been replaced. I put the recovery disk in to reinstall Windows and all my drivers, the recovery disk that worked just fine a month ago...screen reads WRONG MACHINE, Install failed. Cue berserker rage and a roar of "ARE YOU SHITTING ME?!!" that has my suitemate two rooms down asking me what's wrong. I barely retain enough self-control to keep from trying to put my fist through the wall.

Call Best Buy. Rant at techs, when I almost never rant at service employees. Told that they can't do anything over the phone, and to take it to a nearby Best Buy.

Today, a different suitemate offers to give me a lift to the closest Best Buy. We go there. Tech there takes a look at it and says..."We can't do anything here...pack the disk along with it and send it off to service." THAT'S WHO FUCKED IT UP IN THE FIRST PLACE, DICKHEAD!!!

I want the SKIN of whoever ROYALLY FUCKED UP at the service center!!! I'm going to peel it off, tan it, and make into a fucking THROW RUG!!! THERE IS NO EXCUSE FOR THIS KIND OF FUCKUPPERY!!! IT TOOK FOREVER TO BOOT, BUT AT LEAST IT USED TO WORK!!!