Reply #57: Interesting......... [View All]

[OhioChick]

I just came across this article related to AT&T. So much for AT&T keeping the jobs here... :mad:

September 28, 2006
AT&T To Cut Hundreds Of U.S. Tech Jobs, Sources Say
By Paul McDougall

Company insiders claim AT&T is set to dramatically increase its use of India-based labor.
AT&T last week proudly trumpeted the fact that it would end arrangements under which it outsources certain customer service functions to low-cost, offshore providers. But company insiders claim the telecom company is shipping out significantly more U.S. jobs than it's bringing back and is set to dramatically increase its use of India-based labor.
AT&T is expanding its relationship with Indian outsourcer Tech Mahindra, which is partly owned by British Telecom, according to sources with knowledge of the company's plans. AT&T plans to drastically reduce the number of U.S.-based contract employees it uses for internal software development, they say. "AT&T is sending out far more jobs than it's bringing back," says an insider in the company's customer operations department. The source requested anonymity, as did another source with knowledge of AT&T's intentions.

An AT&T spokesman confirms the Orlando job cuts, but claims they're not part of a wider offshoring push at AT&T. "We evaluate project by project. If we determine that Tech Mahindra provides an advantage for us in terms of a specific project, then we'll look at that," the spokesman says.

The plan was unveiled to middle management earlier this month by AT&T senior executives. It calls for the company to slash the number of IT contractors in use throughout the United States and send the work to Tech Mahindra's Indian operations. For instance, at least 24 software developers at AT&T's Orlando billing center will be laid off by March as their work is gradually outsourced. The workers' current role is to write the software that lets AT&T customers pay their bills over the Internet.

~snip~ They will be replaced with 24 Tech Mahindra workers, 12 of whom will move temporarily to Orlando for training.

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