Reply #6: I wonder how many of you have ever worked in customer service... [View All]

[DRoseDARs]

First impressions are everything and if you treat a checkout person like shit, they'll remember it and tell their co-workers. Such as it goes in any job where you have to deal directly with customers. A nametag says a name, it does NOT say "I am an hourly worker. Please abuse me." A pharmacy is no different. However, and this is important, in most circumstances YOU DO NOT LET THE CUSTOMER KNOW THEY ARE AN ASSHOLE and for God's sake don't print it an a bag or receipt that they are. That just builds a lawsuit for them to file.

While we are hearing the customers' side of the story, we're not hearing the workers' side. I would sooner believe the workers' but printing what they did was an extremely bad idea.