Walmart's answer to Amazon Prime set to launch in July, according to report

[Born Free]

17. Walmart Home Delivery

I think Walmart uses independent shoppers for home delivery that will require tips, it will depend on how well that works out before we try the service.

We tried both Shipt & Instacart and both services were acceptable, but far too expensive for anyone on a limited fixed income. It's not the service fees and higher prices, but the tips the shoppers demand to even take an order. I have read posts on Reddit it is so bad some customer service reps have even told customers to offer large tips just to get a shopper to take their order, then reduce the tip after the delivery. This infuriates the shoppers, and they talk of getting revenge. Following the shoppers on Reddit forums will give you and good picture of what is going on.

Costco same day delivery has been the best for our needs. Although Costco uses Instacart, they seem to have Instacart shoppers that do not require large tips to take our orders. We give a reasonable fixed rate tip rather than percentage of the sale and shoppers know what the tip is before they take the order. We also make sure to set up all the preferences so the shopper knows exactly what to replace and what to skip if the item is not in stock, it does not affect their tip either way. We have made several orders and not had problems getting a shopper when ordering through Costco.com and so far all the shoppers did a good job.