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EarlG

(21,885 posts)
Fri Jul 31, 2020, 06:20 PM Jul 2020

We could use your help tracking down a bug... (UPDATE) [View all]

This discussion thread was locked by EarlG (a host of the Announcements group).

Last edited Fri Jul 31, 2020, 07:27 PM - Edit history (3)

Hi everyone,

UPDATE:

Thanks for your replies -- most helpful. We have temporarily rolled back the update while we work on a few things, so pages should now be displaying correctly. We're going to try this again sometime tomorrow.

We expect to be able to fix the issue with characters showing up incorrectly. With regard to the ads, we are testing new placements at the moment, so if you are not a Star Member, ads may show up in places where you weren't used to seeing them before. We're trying to balance this out as best we can so that it doesn't interfere with the experience that you're used to.

As for the other issues that were reported in this thread, I'm not 100% sure that they're related to this recent update, but we'll definitely check into it.

Thanks again for all your help, and your patience while we mess around with this stuff. I know it's super annoying (trust me, I would rather not be doing this on a Friday night, lol!)


ORIGINAL POST:

As you know we've been making some behind-the-scenes updates to the software this week which we anticipated could cause some problems. Unfortunately, we weren't exactly sure what the problems would be until we completed the updates.

Now we're getting an idea, however. Some people are currently seeing strange characters displayed in posts (typically where smart quotes would be used). Others are seeing too many ads. Some lucky folks are experiencing both problems simultaneously.

We can (and will) roll back the update, but it would be really helpful to gather some data before we do.

If you're having one (or both) of these problems, could you reply to this thread and let us know whether you are on desktop or mobile, and which browser you're using? It would be a big help.

Thanks,
The Administrators

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Apostrophe and quotation marks garbled into odd characters Fiendish Thingy Jul 2020 #1
On my laptop in DuckDuckGo, I'm getting those weird characters. (I use Firefox, if that matters.) Squinch Jul 2020 #2
I am seeing lots of strange characters in posts AND also having lots of ads popping up and obscuring skylucy Jul 2020 #3
Both issues, new iPhone SE with latest iOS and safari soothsayer Jul 2020 #4
K&R stonecutter357 Jul 2020 #5
On an iPad, using Chrome Clash City Rocker Jul 2020 #6
Use Chrome as my browser......on my HP laptop. chillfactor Jul 2020 #7
Yes on both gratuitous Jul 2020 #8
This message was self-deleted by its author 33taw Jul 2020 #9
I had both problems yesterday, but only briefly. Laelth Jul 2020 #10
I have both problems. old guy Jul 2020 #11
Opera on a Win 10 laptop-- I'seen the comments, but no problems on my end. TreasonousBastard Jul 2020 #12
Just an FYI, some ad blockers cause pages to load oddly. cayugafalls Jul 2020 #13
Windows 10 and Chrome on a desktop. No problems. Midnight Writer Jul 2020 #14
I am seeing Rebl2 Jul 2020 #15
I'm on a laptop using Chrome and saw the question mark and other characters AleksS Jul 2020 #16
Both yesterday SheltieLover Jul 2020 #17
I am on a laptop, going through Chrome. FM123 Jul 2020 #18
I had a problem. My system is Mac Mini, Catalina Safari. the 3 character string .") NCjack Jul 2020 #19
I'm having both problems. wcast Jul 2020 #20
Are you folks aware that a second/double (same) comment to a post can now be entered ? magicarpet Jul 2020 #21
Hmm, good to know EarlG Jul 2020 #26
This is the second time that happened in the last couple of days. magicarpet Jul 2020 #37
Oh,.. let me mention, magicarpet Jul 2020 #40
I've Seen Three Other Like That ProfessorGAC Jul 2020 #38
Yesterday... 2naSalit Jul 2020 #22
Thanks EarlG Jul 2020 #28
Hasn't happened again, thanks! 2naSalit Jul 2020 #32
Ciao EarlG; Win7: Firefox & Chrome - no issues on either browser discntnt_irny_srcsm Jul 2020 #23
The "password" should disappear if user is not signed in... kentuck Jul 2020 #24
Laptop using Chrome. Seeing odd characters. I use Adblock. nt blaze Jul 2020 #25
An altogether different weird issue. nolabear Jul 2020 #27
Yes that happened to me too EarlG Jul 2020 #29
Also yesterday and today... 2naSalit Jul 2020 #30
Seeing the strange characters, on Win 10 laptop/Firefox 79.0 nt 50 Shades Of Blue Jul 2020 #31
Chromebook, no issues. sarcasmo Jul 2020 #33
Loads slow. MyNameGoesHere Jul 2020 #34
I'm seeing it on my desktop. nt Progressive Jones Jul 2020 #35
It is showing up on my laptop but not my I-Mac callous taoboy Jul 2020 #36
I'm Seeing None Of What's Described Above ProfessorGAC Jul 2020 #39
Titles turn red in Forum & Group page Lars39 Jul 2020 #41
I am using a Samsung Tablet and Chrome. No weirdness, but i do note that when in the Latest c-rational Aug 2020 #42
It's 8/3 and am reporting that my DU screen is still hosed. The left column is blank except for a in2herbs Aug 2020 #43
What device/operating system/browser? EarlG Aug 2020 #44
Firefox. Windows 10. thnx. nt Edit date: 8/2 in2herbs Aug 2020 #48
Thanks for the info EarlG Aug 2020 #49
My viewing of the DU site is working this AM (8/3) like it should. Thnx. nt in2herbs Aug 2020 #50
My page is acting strange. Miigwech Aug 2020 #45
In what way is it acting strange? EarlG Aug 2020 #46
I'm on a Mac Book Pro using Safari bif Aug 2020 #47
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