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mahatmakanejeeves

(58,121 posts)

26. Rename themselves US Airways. NT

Reply to MineralMan (Original post)

Mon Apr 10, 2017, 02:09 PM

Apr 2017

Last edited Tue Apr 11, 2017, 09:05 AM - Edit history (1)

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65 replies

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So, How Does United Airlines Recover from This PR Disaster? [View all] MineralMan Apr 2017 OP

That's job one for their new head of Customer Service Foamfollower Apr 2017 #1

LOL! MineralMan Apr 2017 #3

Funny! NT jeanmarc Apr 2017 #10

Start with firing the "security" guards BannonsLiver Apr 2017 #2

That won't be enough, I'm sure. MineralMan Apr 2017 #7

That's why I said start BannonsLiver Apr 2017 #8

Whose decision was it to ask for police intervention? chia Apr 2017 #4

Fire off a few missiles at an empty Syrian airbase. Tommy_Carcetti Apr 2017 #5

Just be sure to call ahead! dchill Apr 2017 #35

CEO needs to apologize for actual mistakes made, not lame "re-accommodation" then redo policies TeamPooka Apr 2017 #6

Problem is, we are getting to so few airlines ... PsychoBabble Apr 2017 #9

Illustrating nonconsent through a sexual situation is passe and tasteless. RedWedge Apr 2017 #11

Yes, well, that image dates back to the 70s. MineralMan Apr 2017 #12

Can you walk me through it? What makes it classic or funny? RedWedge Apr 2017 #15

I could, but I won't. MineralMan Apr 2017 #19

How do you know the bottom bird didn't consent? snooper2 Apr 2017 #43

Becaused then it wouldn't be used as an illustration of United's customer service. RedWedge Apr 2017 #46

1) admit that they actually, truly f@cked up big time by not putting the customer first geek tragedy Apr 2017 #13

I used to kinds enjoy flying and I usually fly Southwest but they are getting to be just as bad as Jim Beard Apr 2017 #14

I hope he sues them for $30,000,000 SummerSnow Apr 2017 #16

$100,000,000! Cattledog Apr 2017 #57

Perhaps they could begin by not overbooking. Demsrule86 Apr 2017 #17

That's a necessary evil, given the way the business is structured. Orrex Apr 2017 #40

I used to fly a lot Rorey Apr 2017 #55

If you think United FAs are rude, try Delta sometime.. pangaia Apr 2017 #62

Since most tickets these days are nonrefundable...they have lost nothing...except Demsrule86 Apr 2017 #63

Overbooking is bad enough, trimming their flight crews to the minimum isn't helping. LisaM Apr 2017 #18

United breaks everything, it seems: tblue37 Apr 2017 #28

Their merger with Continental was a huge clusterfuck The Velveteen Ocelot Apr 2017 #29

One of my flights was cancelled at the last minute a couple of years ago because tblue37 Apr 2017 #30

There is no real competition among the airlines DefenseLawyer Apr 2017 #20

These days, about the only flying I do MineralMan Apr 2017 #22

Sounds like a well run company! Glad to hear they exist. Lucinda Apr 2017 #32

My sister had a trip with Sun and liked it. Jim Beard Apr 2017 #48

Friendly, well-run, regional. I'm sure they're on someone's acquisition list. LisaM Apr 2017 #50

Years ago.... Rorey Apr 2017 #59

United stock is up slightly today exboyfil Apr 2017 #21

"Disaster"? What do you mean? gratuitous Apr 2017 #23

No, I don't think so. They'll be backing away from MineralMan Apr 2017 #24

That assumes people will be booking on United. geek tragedy Apr 2017 #25

Rename themselves US Airways. NT mahatmakanejeeves Apr 2017 #26

Rebrand as Trump Airlines C_U_L8R Apr 2017 #27

That's the winner duncang Apr 2017 #34

I'm a United 1K and I plan to contact them and complain Pachamama Apr 2017 #31

The CEO should personally offer a groveling and sincere apology to the passenger, The Velveteen Ocelot Apr 2017 #33

you nailed it steve2470 Apr 2017 #37

This CEO ought to hop in his f'n limo right now C_U_L8R Apr 2017 #41

Yes, he should. The Velveteen Ocelot Apr 2017 #42

Fly United duncang Apr 2017 #36

Apology, compensation, and stop the practice of over-booking still_one Apr 2017 #38

They don't need to... Once Trumpengroper's cuts to anything socialized kick in the airlines have a Hugin Apr 2017 #39

Can start by not over booking in the first place kydo Apr 2017 #44

The same way Ford recovered from the Pinto. Jim__ Apr 2017 #45

Didn't realize until just now that the "volunteer" incident was PufPuf23 Apr 2017 #47

I had my suspicions about the young United Employees girls being denied boarding Jim Beard Apr 2017 #49

He is 69 years old ffs ReformedGOPer Apr 2017 #51

Good question. cwydro Apr 2017 #52

Remember the GUITAR incident riverbendviewgal Apr 2017 #53

Maybe they should tell the truth about why someone was hauled out of his seat Warpy Apr 2017 #54

And when not enough volunteers, they chose randomly. Before boarding. uppityperson Apr 2017 #60

Exactly. And it they're telling the truth about needing maintenance guys Warpy Apr 2017 #61

Maintenance guys? Is that who the employees were? uppityperson Apr 2017 #64

I only know what the rumor mill tells me at this point Warpy Apr 2017 #65

They're still not as bad as Delta... greenlife1 Apr 2017 #56

In Other News: One Family Earned $11,000 By Not Flying Delta During Delay-Filled Weekend NurseJackie Apr 2017 #58