General Discussion
In reply to the discussion: Tucker Carlson says Starbucks' anti-bias training is a racist attack on white people [View all]Hekate
(90,565 posts)...written up in the Employee Manual, which you give give to every employee now, and then to every new hire.
You create a competent EEO/AA department and have them create an employee training program going forth, starting with face to face groups and continuing with online training.
Once a year everybody in a supervisory position has to retake the onlne training course, pass it, and sign a statement that they understand it. Or you can just extend that to every employee from the ground up, because this business depends utterly on public good will.
We know how to do this. I'm not talking about reinventing the wheel here -- my template is County employment in California. It's not that hard; it just takes determination from the top and a recognition that this is important.
Starbucks has always been known as a good employer: they pay a decent wage and have good benefits. Thus, unlike Walmart, they are a good neighbor-- their employees are not routinely on food stamps or other state and county services.
As a consequence, I believe Starbucks means to make this work, and will make it work.