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slightlv

(2,818 posts)
Wed Nov 29, 2023, 02:58 PM Nov 2023

Since the bitter cold hit, my disabilities

have kept me in bed for a majority of the days. Because of that, I've been using my phone to access DU. Since DU4, it's been great and easy to use... until day before yesterday (Monday, 11/27). I'd been using the phone to read DU quite a bit that day and everything was going great until sometime in the mid-afternoon (I think). At that time, everything on the page got jumbled.

Instead of there being tabs at top for Nav and My Stuff, each of those tabs is spelled out completely on the same page, one line per item. In addition, the fonts are really screwed up. There are lines that are written on top of the preceding line, for example; rendering all unreadable.

Further, the width is screwed up on the phone. There is no longer a maximum width that fits the viewable section of the phone.

Even the comments, themselves, are screwed up.

I had changed over to "Skinner mode" and up until Monday, it was working fine. Thinking that perhaps this was an issue now (for some reason), I changed preferences to all other modes, one at a time. However, nothing straightened out at any of the attempts.

The phone, for reading DU, is now extremely hard. It's impossible if I want to read the comments and add my own voice.

Is anyone else having any of these problems with their phones? I use a Samsung Android (the latest smartphone, as of last year). I'll admit I'm much more proficient on a computer. I guess I'm just an old lady when it comes to this smartphone. I just can't understand why, after I opened an article in DU and read it, and then clicked to go back to the front page, that page was then screwed up, and all of DU has been screwed up since on my phone.

Like I said, I'm disabled and using the phone for a lot of things while I'm laying out in the bed. I've brought my laptop into the bedroom and have been using it, but I really liked the mobile DU app when I was first using it. What could have gone wrong? What in the world did I do to screw things up so badly?!

Thanks for any help you can give me...

10 replies = new reply since forum marked as read
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Since the bitter cold hit, my disabilities (Original Post) slightlv Nov 2023 OP
I sometimes have funky formatting issues too. Not on DU but elsewhere. mahina Nov 2023 #1
Yeah... the ubiquitous reboot solution (gryn). slightlv Nov 2023 #6
Rats does Android do software updates? Maybe try clearing cookies and cache first? mahina Nov 2023 #9
I tried all that. slightlv Dec 2023 #10
I had the same problem on my desktop Bayard Nov 2023 #2
Tried that... it didn't work. Thanks anyway. slightlv Nov 2023 #5
Two thoughts PJMcK Nov 2023 #3
Yeah, I think I said I have a Samsung Android... slightlv Nov 2023 #7
See this thread: highplainsdem Nov 2023 #4
Thank you for this link! slightlv Nov 2023 #8

mahina

(17,663 posts)
1. I sometimes have funky formatting issues too. Not on DU but elsewhere.
Wed Nov 29, 2023, 03:14 PM
Nov 2023

I’m guessing you already tried turning your phone off and letting it rest for a while and then turning it back on again because that always works for me. Im not any kind of a whiz.

If that doesn’t help I can tell you is I hope you’re feeling comfortable and the problem gets sorted.

Aloha

slightlv

(2,818 posts)
6. Yeah... the ubiquitous reboot solution (gryn).
Wed Nov 29, 2023, 05:04 PM
Nov 2023

I did try that first thing. While it usually works for the PC, it didn't have the same effect with my phone.

slightlv

(2,818 posts)
10. I tried all that.
Fri Dec 1, 2023, 03:14 AM
Dec 2023

Didn't help. So I got Duck Duck Go and now use it instead. Works like a charm. That points to the chrome browser I was using to be where the problem laid, but no matter what I did I couldn't make it see the stylesheet. Its entirely possible that an android or Samsung update started off the problem. But id been wanting to switch to Duck duck go anyway. This just pushed me faster

Bayard

(22,075 posts)
2. I had the same problem on my desktop
Wed Nov 29, 2023, 03:15 PM
Nov 2023

If you have the equivalent buttons, you hit, "shift," and hold it down, then hit, "refresh."

Hope that helps, and that you feel better.

PJMcK

(22,037 posts)
3. Two thoughts
Wed Nov 29, 2023, 03:19 PM
Nov 2023

First, try clearing the cache. It’ll be in your Settings.

You don’t say what kind of phone you have. On my iPhone, a double-hard restart usually rests the phone. If you have an Android, there must be something similar.

Good luck!

slightlv

(2,818 posts)
7. Yeah, I think I said I have a Samsung Android...
Wed Nov 29, 2023, 05:07 PM
Nov 2023

newest Smartphone, as of last year... these things come out so often, I can't keep up!

Anyway, I didn't do a double hard reset. Just a single. For gryns, and because I'm all out of ideas, I'll give this one a try! Who knows... it may just work! I still try to be hopeful.

slightlv

(2,818 posts)
8. Thank you for this link!
Wed Nov 29, 2023, 05:09 PM
Nov 2023

I'll try to bring it up on the phone and try to use the suggestions to see if any help. It also shows EarlG's addy, in case these suggestions don't work. I truly appreciate it.

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