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Ferrets are Cool

(21,107 posts) Fri Jan 6, 2023, 10:24 AM Jan 2023

0

Synology NAS help--closed RESOLVED

Last edited Sat Jan 7, 2023, 12:46 PM - Edit history (1)

All of a sudden, I cannot sign into my server by using the Synology Assistant. It keeps telling me my pw and user name do not match.
When I go to the web site itself, I have no problem signing into my account.
Any ideas from those of you who use this product?
Thanks

3 replies

= new reply since forum marked as read

Highlight:

Synology NAS help--closed RESOLVED (Original Post) Ferrets are Cool Jan 2023 OP

contact support. Ellipsis Jan 2023 #1

Thank you. Ferrets are Cool Jan 2023 #2

Can you give a more complete description? discntnt_irny_srcsm Jan 2023 #3

Ellipsis

(9,124 posts)

1. contact support.

Reply to Ferrets are Cool (Original post)

Fri Jan 6, 2023, 02:43 PM

Jan 2023

Last edited Fri Jan 6, 2023, 03:30 PM - Edit history (1)

https://www.synology.com/en-us/company/contact_us

Ferrets are Cool

(21,107 posts)

2. Thank you.

Reply to Ellipsis (Reply #1)

Fri Jan 6, 2023, 05:15 PM

Jan 2023

I have done that. Still waiting on an answer.

discntnt_irny_srcsm

(18,479 posts)

3. Can you give a more complete description?

Reply to Ferrets are Cool (Original post)

Sat Jan 7, 2023, 09:43 AM

Jan 2023

Are you connecting locally or over the internet?

You might want to ask here as well: https://www.democraticunderground.com/?com=forum&id=1095

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