DU Community Help
Related: About this forumHelp with the Sound of Music
I have not had any sound on DU for the past couple months. Really aggravating. I can't figure out what I did to deserve this, or how to make it come back.
Help please. I've posted about it a couple times previously.
Dennis Donovan
(18,770 posts)...or across the board?
Bayard
(22,062 posts)Dennis Donovan
(18,770 posts)The reason I ask is because they are (I think) the only media sources that can be played directly from a DU post:
Link to tweet
?s=20
So, do you hear sound from either?
Anon-C
(3,430 posts)Bayard
(22,062 posts)A deer, a female deer. Dear.
Dennis Donovan
(18,770 posts)Is there an X thru it?
Rhiannon12866
(205,238 posts)Dennis Donovan
(18,770 posts)If you muted it for the last video, all subsequent videos will be muted.
Rhiannon12866
(205,238 posts)Dennis Donovan
(18,770 posts)...although my next gig might be selling coffee and water.
Bayard
(22,062 posts)The symbol is there, with no X.
Donkees
(31,390 posts)(?)
Bayard
(22,062 posts)But I can't find anything for site settings. Its not under My Account.
Where, please?
Donkees
(31,390 posts)I find 'Site-Settings' listed as a sub-heading of 'Privacy and Security' and then see a list of 'permissions' including 'mute site sound'
Bayard
(22,062 posts)The closest thing I can find under privacy or security, was something under "Multi-media". I did check sound under that. Do you think it might work if my system was rebooted?
Really appreciate your help.
Donkees
(31,390 posts)so there must be instructions for 'unmuting'. I'm not very techy, but maybe this page will offer a better explanation of where the problem is hiding (?)
https://www.howtogeek.com/324568/how-to-automatically-mute-new-tabs-in-chrome-and-firefox/
canetoad
(17,152 posts)Are you on a computer? Which browser are you using?
If Firefox, right click anywhere on the page to get the context menu, then select "View Page Info". Then go to the Permissions tab and make sure that Autoplay is selected, or 'Use default'.
Bayard
(22,062 posts)And DU is the only site that does this. My tech guy wondered if maybe the powers-that-be did an upgrade that changed settings?
I will try with another browser though. Thanks!
Bayard
(22,062 posts)It worked! It worked! It worked!
Opened in Firefox, and now I have sound back. I'm thrilled!
Although I still don't understand why this happened with Chrome, and only on DU.
canetoad
(17,152 posts)It may be a chrome page setting - I don't use it much.
But either way, I'm thrilled that you're thrilled.