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Leith

(7,808 posts)
Wed Aug 2, 2017, 03:43 PM Aug 2017

Is Anyone Else Having Trouble Seeing Avatars?

Mine disappeared and so have a few others. I went to my profile page to see what was going on and I can't find my old avatar (the original starship Enterprise), so I replaced it. It's still gone.

Is anyone else having this problem?

24 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Is Anyone Else Having Trouble Seeing Avatars? (Original Post) Leith Aug 2017 OP
You are not alone. madamesilverspurs Aug 2017 #1
I can see both of yours... sheshe2 Aug 2017 #2
I Checked the Announcements Forum First Leith Aug 2017 #3
Nope Hayduke Bomgarte Aug 2017 #4
I responded in post number 2.... sheshe2 Aug 2017 #5
My avatar disappeared too - I tried to replace it & wasn't able to do that either red dog 1 Aug 2017 #6
No avatars for any posts in this thread -- using Chrome. nt procon Aug 2017 #7
Your avatar shows just a shadow of a man red dog 1 Aug 2017 #11
Hmm... can't see that either. nt procon Aug 2017 #19
I can see your avatar red dog 1 Aug 2017 #8
I can see everyone's avatars. SamKnause Aug 2017 #9
Your avatar shows just a "shadow" of a man red dog 1 Aug 2017 #10
I didn't choose one because I don't know how. SamKnause Aug 2017 #12
Click on "My Profile" at the top of this page..you'll see "Avatar" then click on "Edit" red dog 1 Aug 2017 #13
I tried this and nothing is happening LeftInTX Aug 2017 #16
I chose Bernie. SamKnause Aug 2017 #17
Yes, I can see it, but I can't see mine. LeftInTX Aug 2017 #20
Your avatar now says "War Is A Racket" red dog 1 Aug 2017 #23
I changed it. SamKnause Aug 2017 #24
The shadow is gone as well. SamKnause Aug 2017 #18
I lost one of my avatars also. kimbutgar Aug 2017 #14
Me!!!!! LeftInTX Aug 2017 #15
I cannot get an avatar thbobby Aug 2017 #21
Thanks, everyone, for your responses Leith Aug 2017 #22

Leith

(7,808 posts)
3. I Checked the Announcements Forum First
Wed Aug 2, 2017, 03:57 PM
Aug 2017

and there was nothing there.

All right. It's Firefox. I just looked at one of my recent posts using IE and Chrome and it showed up.

Hhmmm... it worked so well for years but it's been doing goofy things lately.

sheshe2

(83,668 posts)
5. I responded in post number 2....
Wed Aug 2, 2017, 03:58 PM
Aug 2017

I have not had a problem..... until a few minutes ago. I think this is a question for Skinner.

red dog 1

(27,783 posts)
8. I can see your avatar
Wed Aug 2, 2017, 04:09 PM
Aug 2017

perhaps I should start my own thread?


UPDATE:
I did start my own thread, and apparently others CAN see my avatar,

(I also posted in the "Ask The Administrators" section)

Are you still unable to see yours?

SamKnause

(13,088 posts)
12. I didn't choose one because I don't know how.
Wed Aug 2, 2017, 04:34 PM
Aug 2017

I am a female.

I guess the avatar is male because of my name.

Sam is my nickname.

red dog 1

(27,783 posts)
13. Click on "My Profile" at the top of this page..you'll see "Avatar" then click on "Edit"
Wed Aug 2, 2017, 04:41 PM
Aug 2017

and then it will show you categories of different types of avatars
Click on a category, then click on the avatar you want, and that should give you an avatar.
(That "shadow" has nothing to do with being a male or female)

Or, you can upload your own avatar in the "My Profile" section

Good Luck!

(Let us know if you are able to choose an avatar)

LeftInTX

(25,151 posts)
16. I tried this and nothing is happening
Wed Aug 2, 2017, 04:47 PM
Aug 2017

So, I logged out of DU. I closed my browser (Firefox). I logged back in. I tried to select an avatar, but nothing happens after I select it. I tried various avatars and nothing happens.

LeftInTX

(25,151 posts)
20. Yes, I can see it, but I can't see mine.
Wed Aug 2, 2017, 04:57 PM
Aug 2017

I logged out and could see my avatar when I was logged out. When I logged back in, I couldn't see it!!

SamKnause

(13,088 posts)
24. I changed it.
Fri Aug 4, 2017, 03:44 PM
Aug 2017

Bernie never showed up.

There was just a box with some kind of symbol in it.

I didn't like that.

I tried to change it back to the shadow and that didn't work.

I tried War Is A Racket and it did show up.

I think I will leave it for now since I agree with the quote from Smedley Butler.

LeftInTX

(25,151 posts)
15. Me!!!!!
Wed Aug 2, 2017, 04:45 PM
Aug 2017

I went to My Profile to get my avatar back. I selected a bunch of them and zip...nada. So I logged out. Closed Firefox. Logged back in. Avatar still gone. Selected an avatar again and zip...nada

thbobby

(1,474 posts)
21. I cannot get an avatar
Wed Aug 2, 2017, 05:08 PM
Aug 2017

I select one from categories, but nothing happens. Really looks like a software problem to me.

Leith

(7,808 posts)
22. Thanks, everyone, for your responses
Wed Aug 2, 2017, 06:11 PM
Aug 2017

I'll just answer them all at once.

I can see everyone's avatar except my own, but that's okay. Earlier there was nothing but blank space where my avatar should be, now there is the symbol showing that the image can't be found (a white square with a broken image in it). No shadow of a man anywhere.

Per sheshe2, I double checked My Account: all good.

Thanks to red dog 1 for starting the thread in Ask the Administrators. I was going to do that next after finding if there was a universal problem or just me.

Thanks to everyone for checking and I'm sorry that many people are experiencing the same problem. Still, there is solace in not being alone in this.


Edited to add: now I don't have anything but blank white where my avatar should be. It doesn't make any difference, just an item of note.

It would be nice to be able to see posts in Ask the Admins before they are resolved. In a case like this, they could very well get a bunch of threads about the same thing because nobody can tell if a problem has been reported yet or not.

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