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Bayard

(21,806 posts)
Fri Jun 26, 2020, 02:42 PM Jun 2020

Problems with setting up new Apple I-phone

Jeez! Give me my Android any day.

Mr. Bayard was shipped a new Apple I-phone for his new job. I'm supposed to set it up for him. I have never had an Apple product. Been working on it all day and its making me kind of crazy.

I've finally gotten to the screen where its wanting my wifi password. Problem? I put the passwords for everything into the Memos on my android phone. It wiped out all those files last weekend. I've tried a couple different recovery websites now, and nada.

Any help, my technological friends?

15 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Problems with setting up new Apple I-phone (Original Post) Bayard Jun 2020 OP
Is it your router or are you renting it?nt Phoenix61 Jun 2020 #1
My router Bayard Jun 2020 #3
I couldn't remember my router password once wryter2000 Jun 2020 #5
There is a password on the router Bayard Jun 2020 #6
router login password ... CloudWatcher Jun 2020 #11
factory reset CloudWatcher Jun 2020 #9
WiFi network names and password are set in the router CloudWatcher Jun 2020 #7
Do you remember if you changed the default password for the router? HuskyOffset Jun 2020 #8
I have no problem with Apple products Sherman A1 Jun 2020 #2
I did Bayard Jun 2020 #4
wifi password saved for you ... CloudWatcher Jun 2020 #10
Sounds like the problem isn't with your iPhone... stopbush Jun 2020 #12
This is not a lecture ... just a suggestion PBC_Democrat Jun 2020 #13
secrets and passwords and email servers! CloudWatcher Jun 2020 #14
Thanks to all that responded Bayard Jun 2020 #15

wryter2000

(46,016 posts)
5. I couldn't remember my router password once
Fri Jun 26, 2020, 03:37 PM
Jun 2020

And the Direct TV tech found it printed on the router. Try looking there for something that looks like your password.

And once you find it, write it down in several places. I'll never lose mine again.

Bayard

(21,806 posts)
6. There is a password on the router
Fri Jun 26, 2020, 03:41 PM
Jun 2020

But I think it got changed to something else, because its not working.

CloudWatcher

(1,831 posts)
11. router login password ...
Fri Jun 26, 2020, 04:16 PM
Jun 2020

Just a guess, but the password printed on the router might be what's needed to login to the router instead of your wifi password.

CloudWatcher

(1,831 posts)
9. factory reset
Fri Jun 26, 2020, 03:45 PM
Jun 2020

Usually routers have a reset procedure where you can reset it to factory defaults. Then connect to it with a web browser and set it up again.

Not something to do if you don't have to, but it's an option

Being careful not to lose passwords is much simpler!

CloudWatcher

(1,831 posts)
7. WiFi network names and password are set in the router
Fri Jun 26, 2020, 03:43 PM
Jun 2020

You "should" be able to login to the router (with a web browser) and change the names and passwords of your wifi networks. The details are specific to the kind of router, but it's usually not too hard to follow your nose once you've logged into it.

Connecting is usually to a URL like "http://192.168.0.1" and giving the name & password that are written on the bottom of your router

HuskyOffset

(885 posts)
8. Do you remember if you changed the default password for the router?
Fri Jun 26, 2020, 03:43 PM
Jun 2020

If you didn't, you should be able to find it in the manual for the router, either a printed one that came with the router or a PDF from the manufacturer's website.

If you can't remember what the password is and the default one doesn't work, there should be a way to reset the router to factory condition, which will set the password back to the default. It will also wipe out any changes you've made to the settings. The reset procedure should also be in the manual.

Sherman A1

(38,958 posts)
2. I have no problem with Apple products
Fri Jun 26, 2020, 02:49 PM
Jun 2020

Hope you have that WiFi password written down somewhere or can find a means of recovering it.

CloudWatcher

(1,831 posts)
10. wifi password saved for you ...
Fri Jun 26, 2020, 04:08 PM
Jun 2020

If you're using it now, then some device you own has it saved. On MacOS there's the keychain utility that saves passwords, and with a few clicks, will show them to you. I'd go into more details, but you're not an Apple user so I'll skip that ...

But on windows there is this ability as well see https://support.microsoft.com/en-us/help/4023501/windows-find-wireless-network-password

hope this helps ...

PBC_Democrat

(401 posts)
13. This is not a lecture ... just a suggestion
Sat Jun 27, 2020, 09:03 PM
Jun 2020

I'm in my mid 60s and the memory is not what it used be (and it only used be average).

I created a folder in my email account cleverly named Passwords.

Every time I created a new account anywhere or if I change a password - I send myself an email with the account info.

It has saved me many times and will help my daughter a lot when my hourglass runs out of sand.

Of all the suggestions I've read - resetting the router my be the best way to go.

Then use a very easy to remember password, something like street name and marriage year.

Best of luck to ya

CloudWatcher

(1,831 posts)
14. secrets and passwords and email servers!
Sat Jun 27, 2020, 09:50 PM
Jun 2020

Just a reminder that this might not be a great idea if whatever holds your email is not secure! It's a gold mine for any hackers that get access to your email.

If your "passwords" email folder is only saved on your local computer, that's probably ok (especially if your computer's disk is encrypted). But ... if your email is in the cloud (google, microsoft, yahoo, whatever) it's almost certainly *not* encrypted. And it's at risk of being scooped up by hackers/anonymous/NSA/China/disgruntled-employees/whatever.

Of course, if it's only saved on your local computer, then you need to be sure to have backups in case the computer's disk dies. And those backups should be encrypted as well!

Hope this makes sense, security is hard.

Bayard

(21,806 posts)
15. Thanks to all that responded
Sun Jun 28, 2020, 11:51 AM
Jun 2020


Mr. Bayard finally said--okay, my company is supposed to handle this after all. I tossed the demon-possessed thing to him.
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