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bucolic_frolic

(43,064 posts)
Sat Aug 27, 2016, 09:30 PM Aug 2016

Access Denied errors on the internet

Firefox forced 48.0.2 on me, and I ran a GoToMeeting on Thursday.

Now I get "Access Denied" errors on senate.gov servers and on some
Indeed.com links

Did a restore to Aug 12, dialed Firefox back to 47, but it's still the same.
Ditched GoToMeeting install too.

This happens in both Firefox and IE9

What do I do to correct this? Any ideas?

Thanks

23 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Access Denied errors on the internet (Original Post) bucolic_frolic Aug 2016 OP
RT.com has been giving me fits as of late and Vlad isn't responding to my tweets over the situation. Purveyor Aug 2016 #1
I've been getting some at various places as well, like IMDB SwankyXomb Aug 2016 #2
did you reset firefox? Egnever Aug 2016 #3
No bucolic_frolic Aug 2016 #4
Reinstalling retains all the settings Egnever Aug 2016 #5
If it is happening in IE as well you should reset your IE as well. Egnever Aug 2016 #6
A fast and easy program to do a quick cleanup is ADWcleaner Egnever Aug 2016 #7
Thanks bucolic_frolic Aug 2016 #8
Reseting IE is pretty easy Egnever Aug 2016 #9
So I went ahead and did it bucolic_frolic Aug 2016 #10
Well at this point your browsers should be clear so that leaves this... Egnever Aug 2016 #11
Thanks for all your help bucolic_frolic Aug 2016 #12
You added it as a trusted site? Egnever Aug 2016 #13
Yes I added it as a trusted site, same in both bucolic_frolic Aug 2016 #14
Have you tried clearing cookies and rebooting? ucrdem Aug 2016 #15
Oh yes, did that yesterday or this morning bucolic_frolic Aug 2016 #19
That's really strange. ucrdem Aug 2016 #22
hmmm Egnever Aug 2016 #16
Yes in the states bucolic_frolic Aug 2016 #20
Yea adw is good quick cleaner Egnever Aug 2016 #21
interesting about the guardster Egnever Aug 2016 #17
This might sound odd but Egnever Aug 2016 #18
It's 10 days later bucolic_frolic Sep 2016 #23

SwankyXomb

(2,030 posts)
2. I've been getting some at various places as well, like IMDB
Sat Aug 27, 2016, 10:09 PM
Aug 2016

Probably some moran drove his backhoe through a big chunk of fiber.

bucolic_frolic

(43,064 posts)
4. No
Sat Aug 27, 2016, 10:38 PM
Aug 2016

I restored to a previous version and then upgraded to the next version

And its happening in IE9 too

Refresh resets to default and removes all add-ons

You think that would work?

 

Egnever

(21,506 posts)
5. Reinstalling retains all the settings
Sat Aug 27, 2016, 10:40 PM
Aug 2016

it doesn't really fix anything. I would definitely try resetting it.

Sounds like you have an infection to me. But then I don't have a whole lot to go on.

 

Egnever

(21,506 posts)
6. If it is happening in IE as well you should reset your IE as well.
Sat Aug 27, 2016, 10:41 PM
Aug 2016

firefox uses IE network settings.

Do the IE then the firefox then see if it is fixed.

bucolic_frolic

(43,064 posts)
8. Thanks
Sun Aug 28, 2016, 12:34 PM
Aug 2016

I have run AVG, no problems
and Malwarebytes, no problems
and adwcleaner, it removed a lot of things, but the Access Denied problems remain

I did not reset IE9, it's a lot of work to reinstall and reset everything

My phone line was dead about a week ago, internet worked fine (it's not FIOS),
and Verizon probably rerouted some local cable pairs to fix the phone. But this
problem didn't show up for almost a week

bucolic_frolic

(43,064 posts)
10. So I went ahead and did it
Sun Aug 28, 2016, 07:05 PM
Aug 2016

but the Access Denied message is still there. I get it with all
Senate.gov links.

 

Egnever

(21,506 posts)
11. Well at this point your browsers should be clear so that leaves this...
Sun Aug 28, 2016, 07:30 PM
Aug 2016

To work around this issue, add the Web site that is affected to the Trusted sites security zone in Internet Explorer. To do this, follow these steps:
Start Internet Explorer.
On the Tools menu, click Internet Options.
On the Security tab, click Trusted sites, and then click Sites.
In the Add this Web site to the zone box, type the URL of the Web site that is affected, and then click Add.
Click OK.

https://support.microsoft.com/en-us/kb/908356

 

Egnever

(21,506 posts)
13. You added it as a trusted site?
Sun Aug 28, 2016, 08:04 PM
Aug 2016

is senate.gov the only place you see this?

And it is the same in both IE and firefox/chrome?

bucolic_frolic

(43,064 posts)
14. Yes I added it as a trusted site, same in both
Sun Aug 28, 2016, 08:17 PM
Aug 2016

I don't think it's the only site, I had a link on Indeed.com last night
that did the same thing in both browsers. But today that link is no
longer on Indeed.

This is very strange. Everything else is working fine as far as I can tell,
I tested a few random things just now.

And I can access it easily from an anonymous browser, Guardster. Goes
through just fine.

Isn't that weird?

bucolic_frolic

(43,064 posts)
19. Oh yes, did that yesterday or this morning
Sun Aug 28, 2016, 09:00 PM
Aug 2016

Ran Glary Utilities. And Index.dat. And rebooted several times along the way.


I just grabbed the IP from command prompt 69.172.201.153, and it would not accept this service

So I converted the IP to decimal and tried that 1168951705. It gives a list from Google search.

None of these mention anything to do with the Government.

When I Google my senator and click on his government link, it's still Access Denied.

So I'm thinking for some reason this address on my computer, or perhaps my
ISP server, is associated with something other than what it is supposed to be.

Really don't have more time to deal with this, just hope my normal sites are available
during the week.



ucrdem

(15,512 posts)
22. That's really strange.
Sun Aug 28, 2016, 09:19 PM
Aug 2016

Possibly the govt. offices you're trying to reach have just added a security enhancement that's incompatible with Vista, if you've previously been able to access them but can't now, but in cases like that, there's usually some kind of message. And Vista's not that old. Also Senators need to be accessible to their constituents and wouldn't want to throw up random barriers which makes me think it's some kind of virus. Have you Googled the exact wording of the error?

 

Egnever

(21,506 posts)
16. hmmm
Sun Aug 28, 2016, 08:50 PM
Aug 2016

are you in the states?

are you using a vpn or anything like that?

I assume you are on XP is it updated with the latest patches? Maybe I will put up an xp machine and test it.

This is an odd one. My guess at this point is the site is looking for security that XP does not provide.

bucolic_frolic

(43,064 posts)
20. Yes in the states
Sun Aug 28, 2016, 09:05 PM
Aug 2016

Oh yes, I'm in Pennsylvania, ordinary high speed internet Verizon.

VPN, no. Wouldn't have the slightest idea
what it is or how to use one.

I am on Vista, totally up to date.

Time and date are fine.

I don't have Chrome.

The PC is working a little faster tonight, that was a really good registry cleaner you recommended.

Thanks!

 

Egnever

(21,506 posts)
21. Yea adw is good quick cleaner
Sun Aug 28, 2016, 09:12 PM
Aug 2016

it often gets things malwarebytes misses.

Malwarebytes is very good as well though.

This is an odd one.

 

Egnever

(21,506 posts)
17. interesting about the guardster
Sun Aug 28, 2016, 08:52 PM
Aug 2016

do you have chrome on your machine? If so can you access it from a chrome incognito window?

bucolic_frolic

(43,064 posts)
23. It's 10 days later
Thu Sep 8, 2016, 01:57 PM
Sep 2016

and I can access Sanders.gov now, no problems

But eBay Thumbnails from Watch list are blank for several days.

My internet routes through 3 small cities. Every time colleges open or
close for the semester, my internet goes batty. Early May? Disconnects.
Late August? Disconnects. Every few hours I'm disconnected. Have to reboot
the router. It's not too bad in December, but late Jan same thing.

Other times it can go weeks or months without disconnects. Never get any
explanation from ISP. All I get is tech support Calcutta.

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